Tinguá Biological Reserve Vacations from $1,026

I booked Hotel Villa Rica because the rate was reasonable for my stay in Rio. Based on the listing, I wasn’t expecting a luxury hotel, but I was disappointed by the overall condition of the property. The first room I was assigned was spacious, but the bathroom—particularly the shower—did not appear to be thoroughly cleaned, and the furniture was extremely dated and heavily worn. The bed consisted of what felt like a thin mattress topper on a platform and was very uncomfortable. After speaking with the front desk, the staff kindly allowed me to inspect and choose another available room, which I appreciated. Unfortunately, the second room had many of the same issues. Although the bed was an actual mattress, it was exceptionally firm and uncomfortable. The furnishings were again heavily worn, the window would not remain closed, and there was visible mold in the shower. After four nights, I decided to check out early because I simply wasn’t able to get adequate rest due to the bed. The breakfast was very good, and the front desk staff were friendly and accommodating throughout my stay. I also requested a prorated refund for the unused nights. The hotel initially responded promptly through WhatsApp and indicated a refund might be possible, but after Expedia submitted the formal request, communication stopped and the issue remains unresolved. Based on my experience, I cannot recommend this property and would choose to stay elsewhere on a future visit to Rio.

Very basic hotel. Rooms small grubyb with concrete ceiling. TV chanels only local. Bathroom with open drain. No hairdryers or any amenities at all. Restuarant awful. All night disco on first night had the room shaking. Could not call reception as the noise too loud to hear. Eventually dressed and went downstairs at 2.00 am and changed rooms to other side with slightly lower noise. Breakfast included which was a plus. I would never stay there again.

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Unfortunately, the people in the room next to us had a dog. They left the dog in the room all day, and it barked loudly and incessantly. It is very selfish of guests to impose their unhappy dog on others. The hotel should have better rules regarding pets.