“Lovely welcoming hosts David and Mandy were very helpful. The cottage was clean and well appointed and very comfortable. The garden was secure for our dogs. It's a very peaceful location and gave us a very relaxing holiday . Highly recommended.”
“Lovely welcoming hosts David and Mandy were very helpful. The cottage was clean and well appointed and very comfortable. The garden was secure for our dogs. It's a very peaceful location and gave us a very relaxing holiday . Highly recommended.”
“Lovely, quaint cottage.
Comfortably.
Just a ten minute drive from Yarm high street.
The pub next door is very handy and great pub food and sandwiches.
”
“Lovely, quaint cottage.
Comfortably.
Just a ten minute drive from Yarm high street.
The pub next door is very handy and great pub food and sandwiches.
”
“Very helpful, we were going to be later than anticipated arriving, phoned to let them know, they reassured us it was no problem, everything was ready for our stay.
Check-in at the bar was easy, staff showed us to our studio, staff very cheerful.
Food in the pub was great, not just pub grub.
Only downside, studio was small.”
“Very helpful, we were going to be later than anticipated arriving, phoned to let them know, they reassured us it was no problem, everything was ready for our stay.
Check-in at the bar was easy, staff showed us to our studio, staff very cheerful.
Food in the pub was great, not just pub grub.
Only downside, studio was small.”
“We loved this property. The owners obviously have an eye for decor as it is a really stylish place and beautifully finished. We loved how peaceful the property was and the owners had thought of everything . We really appreciated the tea, coffee and milk after a 5 hour drive and the muffins, biscuits and crisps were a lovely touch. All the information you needed was in a folder and we visited lots of the places recommenced in it. It’s a fantastic property and we hope to stay there again.”
“We loved this property. The owners obviously have an eye for decor as it is a really stylish place and beautifully finished. We loved how peaceful the property was and the owners had thought of everything . We really appreciated the tea, coffee and milk after a 5 hour drive and the muffins, biscuits and crisps were a lovely touch. All the information you needed was in a folder and we visited lots of the places recommenced in it. It’s a fantastic property and we hope to stay there again.”
“The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour.
When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.”
“The hotel was still being built on arrival. I had not been sent any instructions on how to access the building so could not get in for the first hour.
When I left my room during the afternoon and returned, workers from the hotel were in my room removing a fridge. They accepted they should have checked with me first but this meant I left the hotel a night early as I did not feel safe in my room.”
“The host responded promptly to our messages, all instructions were clear and the home was warm for us on our arrival. The space was cleverly planned to have everything you need. The views were beautiful and we were lucky to have dry days to explore Gibside and the Derwent valley. Lovely peaceful location, amenities close at hand. Thoughtful supply of books to read and general information. Very cosy and a tonic for the soul as so restful. ”
“The host responded promptly to our messages, all instructions were clear and the home was warm for us on our arrival. The space was cleverly planned to have everything you need. The views were beautiful and we were lucky to have dry days to explore Gibside and the Derwent valley. Lovely peaceful location, amenities close at hand. Thoughtful supply of books to read and general information. Very cosy and a tonic for the soul as so restful. ”
“Beautifully renovated cottage with comfortable bed and modern washroom. Conveniently located for exploring Guisborough and helpful guidebook with suggestions for the kids and adults. The grocery store is a 5-minute block away also. Andy was very helpful and easy to communicate with.”
“Beautifully renovated cottage with comfortable bed and modern washroom. Conveniently located for exploring Guisborough and helpful guidebook with suggestions for the kids and adults. The grocery store is a 5-minute block away also. Andy was very helpful and easy to communicate with.”
“We loved our stay here and will definitely return. Lots to do in the area, and the property was lovely - clean, well equipped and spacious. Great Ayton was a really good base for us, and the property is really well located with shops and cafes just a short walk away into the village!”
“We loved our stay here and will definitely return. Lots to do in the area, and the property was lovely - clean, well equipped and spacious. Great Ayton was a really good base for us, and the property is really well located with shops and cafes just a short walk away into the village!”
"We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us.
However, nothing happened until we chased for an update a few days after our check-out. And they said they would check the cctv almost after a week has passed. Then our case was transferred to another manager, who then rejected all the promises given to us earlier. We just asked for a letter.
The fact is that I handed over a suitcase in working condition to the hotel staff, and was returned with a damaged suitcase.
The series of failed promises show how the hotel management treat their clients. I don't think I would stay with them anymore."
"With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable."