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Mercure Troyes Centre

4.0 star property
Hotel in Troyes with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Mercure Troyes Centre

Daily buffet breakfast (EUR 22 per person)
Miscellaneous
Pillowtop beds, minibar, in-room safe, individually furnished
Meeting facility
Bar (on property)
Located in the city center, Mercure Troyes Centre offers a sophisticated base for exploration. Enjoy the inviting terrace, relax with a drink at the stylish bar, and stay connected throughout your visit. Attentive staff helps guests make the most of nearby attractions.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Eco-friendly toiletries
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Exterior

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillowtop bed
Eco-friendly toiletries
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Pillowtop beds, minibar, in-room safe, individually furnished

Classic Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Eco-friendly toiletries
Hair dryer
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
11 Rue Des Bas Trevois, Troyes, Aube, 10004

What's nearby

  • Maison de l'Outil et de la Pensee Ouvriere - 9 min walk - 0.5 miles
  • Centre de Congrès de l’Aube - 9 min walk - 0.5 miles
  • Ruelle des Chats - 10 min walk - 0.6 miles
  • Musée de la Maille, Mode et Industrie - 10 min walk - 0.6 miles
  • St-Pantaleon Church - 10 min walk - 0.6 miles

Getting around

  • Troyes Station - 18 min walk
  • Paris Charles de Gaulle Airport (CDG) - 132 min drive

Restaurants

  • ‪La Brasserie Vosgienne - ‬7 min walk
  • ‪Kaffee Paulette - ‬8 min walk
  • ‪Kebab Cappadoce - ‬8 min walk
  • ‪Hippopotamus - ‬1 min walk
  • ‪La Clé De Voute - ‬8 min walk

About this property

Mercure Troyes Centre

Upscale hotel in the city center
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Mercure Troyes Centre. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and meeting rooms
  • Free newspapers, a computer station, and an elevator
  • Guest reviews give top marks for the helpful staff
Room features
All 71 individually furnished rooms include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and desks

Similar properties

Exterior

Best Western Premier Hotel de la Poste & Spa

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 799 reviews
$128 nightly
The price is $145
Nov 23 - Nov 24
Total with taxes and fees
Best Western Premier Hotel de la Poste & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Restaurants on site

  • Le Cotton

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Troyes Centre
Mercure Troyes Centre
Accor Troyes Centre
Mercure Troyes Centre Hotel Troyes
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel
Mercure Troyes Centre Troyes
Mercure Troyes Centre Hotel Troyes

Frequently asked questions

Is Mercure Troyes Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Troyes Centre?

As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Mercure Troyes Centre on Nov 9, 2025 start from $135.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Troyes Centre?

Self parking is available for EUR 12 per night.

What time is check-in at Mercure Troyes Centre?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Troyes Centre?

Check-out is at noon.

Where is Mercure Troyes Centre located?

Located in the heart of Troyes, this hotel is within a 10-minute walk of Seine, Centre de Congrès de l’Aube, and Basilique St-Urbain. Maison de l'Outil et de la Pensee Ouvriere and Musée de la Maille, Mode et Industrie are also within 10 minutes. Troyes Station is 18 minutes by foot.

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Reviews

Mercure Troyes Centre Reviews

9.2

Wonderful

9.4

Cleanliness

8.4

Location

9.2

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 336 out of 550 reviews
Rating 8 - Good. 179 out of 550 reviews
Rating 6 - Okay. 29 out of 550 reviews
Rating 4 - Poor. 2 out of 550 reviews
Rating 2 - Terrible. 4 out of 550 reviews

Reviews

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Very pet friendly for our pooches, room was clean and spacious, had a good nights sleep!
Stayed 1 night in Sep 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with the most friendly people.
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed friendly stay

Excellent hotel from easy parking car to check in, breakfasts are amazing - so much choice. We have stayed a couple of times now on our way to our chalet and we always enjoy the break.
Stayed 1 night in Jul 2025

10/10 Excellent

E A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very comfortable hotel with friendly staff. Convenient for the centre of Troyes.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time
Stayed 1 night in May 2025

10/10 Excellent

ANITA

Lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, updated, comfortable rooms. Warm and friendly staff. Great location and value. Dinner at "Hippopotamus" was excellent.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness

OK hotel

Nice enough hotel, very dark rooms & no English tv
Stayed 1 night in May 2025

10/10 Excellent

Fani

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, comfortable and clean rooms, nice breakfast in a very good and walkable location, quite near the city historical center. Parking just crossing the street. I would definitely stay there again.

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holly was so nice to our kids exceptional service from her
Stayed 1 night in Oct 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Troyes

Great location in the city. Walking distance to everything. The room is very comfortable with a separate shower and toilet. Loved the drinking water in the hallway. The breakfast is excellent and the staff very friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent, clean, modern, great design. Staff were very friendly and helpful especially on my food allergies. Suggest booking a parking space in the underground parking right next to hotel, they share with another hotel as limited parking outside plus gives added security. Although just one night it was a great stop and would book again.
Stayed 1 night in Jan 2024

10/10 Excellent

A.

Liked: Cleanliness, staff & service, property conditions & facilities
Prima hotel
Stayed 1 night in Sep 2025

8/10 Good

didier

Liked: Cleanliness, staff & service, property conditions & facilities
bon hébergement à Troyes !
Stayed 1 night in Aug 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed for one night on trip to Italy. Hotel was fine but secure parking was important to me. Hotel messaged few days prior to stay to ask if parking was required, I replied stating yes please book me a space. However on arrival we were informed their secure car park was full but there was an outdoor public car park a few hundred yards away…. I feel I should have been made aware of this prior to arrival
Stayed 1 night in Jun 2025

10/10 Excellent

OTTAVIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Valeur sûre.

Une valeur sûre sur Troyes. Jamais déçu de mes séjours. Encore plus depuis qu’il a entièrement été rénové. Personnel TOUJOURS souriant et avenant. Merci
Stayed 1 night in May 2025

10/10 Excellent

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prima hotel!!

Mooi hotel op een prima plek. Grote kamer en fijne badkamer. Uitzicht op het terras op de begane grond.
Stayed 2 nights in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Just super comfy and warm reception from all the hotel staff. Fantastic hospitality and an amazing breakfast. 100% recommended.
Stayed 1 night in May 2025

10/10 Excellent

Catherinea N Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely excellent

Really lovely experience, from checking in to leaving. We had a great night sleep, was so comfortable and relaxing. The guys were super, made our 4 legged family members so very welcome.
Stayed 1 night in May 2025

10/10 Excellent

CARINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout était parfait !

Très bel hôtel et personnel au petits soins (mention spéciale au personnel du petit déjeuner qui a le don de vous mettre de bonne humeur :-)
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very friendly staff. Excellent breakfast. Plenty of free on street parking. Restaurant literally next door
Stayed 1 night in Dec 2024

10/10 Excellent

PLAHIERE

Liked: Cleanliness, staff & service, property conditions & facilities

Bel hotel

Cest un tres belle rénovation
Stayed 1 night in Dec 2024

10/10 Excellent

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Oct 2024

10/10 Excellent

Françoise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très propre dans son ensemble, convivial, et assez proche du centre ville. Les chambres spacieuses sont très agréables. Très bonne literie.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil à l’hôtel. Chambre très propre, épurée et joliment décorée.
Stayed 1 night in Sep 2024