DoubleTree Suites by Hilton Tucson - Williams Center

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Outdoor pool
Outdoor pool
Outdoor pool
View from Room

Overview of DoubleTree Suites by Hilton Tucson - Williams Center

DoubleTree Suites by Hilton Tucson - Williams Center

4 out of 5

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
5335 E Broadway, Tucson, AZ, 85711

Choose dates to view prices

About this area

Located in Tucson, DoubleTree Suites by Hilton Tucson - Williams Center is in an area with good shopping. Rialto Theatre is a notable landmark, and the area's natural beauty can be seen at Saguaro National Park and Sabino Canyon. Check out an event or a game at Kino Sports Complex, and consider making time for Reid Park Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including outlet shopping.

Restaurants

  • Los Arboles Bar and Grill — 1 min walk
  • Pita Jungle - Tucson Broadway — 2 min walk
  • First Watch — 3 min walk
  • Baggin's Gourmet — 4 min walk
  • Olive Garden — 4 min walk

Getting around

  • Tucson Station - 10 min drive
  • Tucson International Airport (TUS) - 16 min drive

About this property

DoubleTree Suites by Hilton Tucson - Williams Center

4-star hotel near Park Place Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free on-the-go breakfast, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business center, and a spa tub are onsite. All 142 rooms provide conveniences like sofa beds and sitting areas, plus WiFi and balconies or patios. Other amenities available to guests include MP3 docks, wired Internet, and LCD TVs.
DoubleTree Suites by Hilton Tucson - Williams Center offers 142 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies or patios. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, safes, and phones. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Safe Travels (WTTC - Global), and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 10), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free area shuttle up to 5 mi

Food and drink

  • Free on-the-go breakfast available 6:00 AM–9:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1800 square feet)
  • Meeting rooms - 3

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Pay movies

Food and drink

  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay

Children and extra beds

Children are welcome
Kids stay free! Children 14 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 (rates may vary)
  • Fee for wired Internet in public areas: USD 10 (rates may vary)
  • Pet fee: USD 50.00 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Tucson Williams Center
Embassy Suites Williams
Embassy Suites Williams Hotel
Embassy Suites Williams Hotel Tucson Center
Embassy Suites Hotel Tucson-Williams Tucson
DoubleTree Suites Hilton Tucson Williams Center Hotel
DoubleTree Suites Hilton Williams Center Hotel
DoubleTree Suites Hilton Tucson Williams Center
DoubleTree Suites Hilton Williams Center
DoubleTree Suites by Hilton Tucson - Williams Center Hotel
DoubleTree Suites by Hilton Tucson - Williams Center Tucson

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 438 out of 945 reviews
5 - Excellent 46%
Rating 4 - Good. 301 out of 945 reviews
4 - Good 32%
Rating 3 - Okay. 108 out of 945 reviews
3 - Okay 11%
Rating 2 - Poor. 57 out of 945 reviews
2 - Poor 6%
Rating 1 - Terrible. 41 out of 945 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
When first walking in we were greeted with a musty smell in the room. The bath tub had tape holding the metal overflow to the tub and it looked moldy or dirty underneath, there were also black hairs on the tub and inside shower curtain. I decided to let the kids not have a bath for the night of our stay based on how dirty it was. When my husband took a shower, the towel he chose had little bugs on it, he even took video of this. The air in the hotel was alarmingly loud and at 6 in the morning started making a weird thumping noise that woke us all up. Rather then ignoring it we as a family decided to pack up and get out of this nightmare room ASAP. Thankfully this was just a one night stay while passing through town. When we checked out my husband mentioned these issues but was asked “is that all” we also did not feel like it was a safe area and were worried about leaving our car overnight. I expected more from a doubletree, please save yourself a headache and stay somewhere else that cleans their rooms.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff was very kind and helpful. Very good breakfast.
Stayed 6 nights in Nov 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and breakfast were very good.
Stayed 2 nights in Nov 2021

3/5 Okay

Traveled with family
Liked: Staff & service, amenities
This property needs a renovation. The amenities were very nice, the beds comfortable and the breakfast good but the property itself is in need of major renovation. The area around the property to the back looks unsafe.
Stayed 1 night in Nov 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location. It was convenient to the places we were visiting.
Stayed 2 nights in Oct 2021