Tumon Vacations from $2,464

Clean room, most staff were great & friendly. One front desk staff was unfriendly & unhelpful.

Airport shuttle from hotel to airport a whopping $100 (no thank you). They didn’t respond to any of my emails via Expedia however they were able to accommodate my request when I got to the front desk.

location is in the heart of tumon. the view of tumon bay's major hotels on coast beautiful at night...friends who live in guam tokd me do not use tap water unless you know it's filtered except for showering or brishing teeth. room didn't have drinking water so we had to purchase bottled water for drinking. seems 2 elevators were constantly under repair because they alternated using 1 or the other while other was marked inoperable. parking easy on property but it didn't seem like there were many guests staying there. my wife and i walked to immediate area below property but street lighting non-existent until we were in main street below. too many unlit areas where criminal element could lay in wait targeting unsuspecting tourists or visitors transiting by foot...lobby area very dark but front desk always has a rep

Hotel Nikko Guam will be one of our favorite hotels in Guam. The Gun Beach, Facilities, Amenities, Warm and Friendly services of staffs are wonderful! Nice place to stay to relax and enjoy. They have Water server in which is convenient as well. The room is so wide and elegantly designed. Thank you Expedia & Hotel Nikko Guam!

It was a fine hotel but we had to go through a ton of trouble to get our rooms cleaned and new towels. Like hours and constantly having to call the frontdesk. We finally just started throwing all of our towels in the hallway and they were fine with that, they stayed there for a while.