Ayuterra Resort

Photo gallery for Ayuterra Resort

Featured Image
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers
Terrace/Patio

Overview of Ayuterra Resort

Ayuterra Resort

4 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
17A Jl. Raya Kedewatan, Ubud, Bali, 80571

Explore the area

  • Popular LocationGaya Art Space2 min drive
  • Popular LocationNeka Art Museum2 min drive
  • Popular LocationGunung Lebah Temple3 min drive
  • AirportDenpasar (DPS-Ngurah Rai Intl.)39 min drive

Choose dates to view prices

About this area

Ubud

Located in Ubud, Ayuterra Resort is in a rural area. The area's natural beauty can be seen at Campuhan Ridge Walk and Ubud Monkey Forest, while Neka Art Museum and Blanco Museum are cultural highlights. John Hardy Ubud Design Studio and Workshop and Kemenuh Orchid Garden are also worth visiting.

What's nearby

  • Gaya Art Space - 2 min drive
  • Neka Art Museum - 2 min drive
  • Gunung Lebah Temple - 3 min drive
  • Blanco Museum - 6 min drive
  • Campuhan Ridge Walk - 7 min drive

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 39 min drive

Restaurants

  • Ayuterra Resort — 1 min walk
  • Kubu at Mandapa — 6 min walk
  • Terracotta Restaurant — 8 min walk
  • Blanco par Mandif — 3 min drive
  • Bridges — 3 min drive

About this property

Ayuterra Resort

4-star hotel with restaurant and outdoor pool
This hotel features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, concierge services, and dry cleaning. All 3 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Free WiFi and balconies or patios are standard, as are flat-screen TVs with satellite channels.
Ayuterra Resort offers 3 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–noon: IDR 200000 for adults and IDR 100000 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Indonesian

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The property is closed during September, October, November, December, and January.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 10 and younger are not allowed at this property; All guests older than 10 are welcome
Rollaway/extra beds are available for IDR 1500000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: IDR 200000 for adults and IDR 100000 for children (approximately)
  • Airport shuttle fee: IDR 484000 per vehicle (one-way)
  • Rollaway bed fee: IDR 1500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 10 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Ayuterra Resort Ubud
Ayuterra Ubud
Ayuterra
Ayuterra Resort Ubud
Ayuterra Resort Hotel
Ayuterra Resort Hotel Ubud

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 6 out of 8 reviews
5 - Excellent 75%
Rating 4 - Good. 1 out of 8 reviews
4 - Good 13%
Rating 3 - Okay. 0 out of 8 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 8 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 8 reviews
1 - Terrible 13%

4.6/5

Cleanliness

4.9/5

Staff & service

4.8/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Completely disappointed this was a trip we had been planning and looking forward to for months!! Our daughter was studying abroad in Australia From the US. Rather than fly to Australia we decided to vacation and meet her in Bali for a 10 day trip of a lifetime. We were set to leave 3/21. We had paid up front in full for our stay at Ayuterra. I reached out to the manager worried and concerned that our trip maybe in jeopardy and flights were being cancelled. The manager said as long as their are flights to Bali you can come. If there weren't flights then they would work to accommodate us and give us a refund. My daughters abroad program was shut down and she was left with no choice but to return to the US. And, then my flight was cancelled. I reached out again to the manger after several exchanges he assured me next time I’m in Bali I could stay there. What?? I told him of this weeks before he easily could have rented my room, but he kept my money. No refund. Shame on you!!
Stayed 3 nights in Mar 2020

5/5 Excellent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great the views were amazing if I ever go back this is where I’ll be staying
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality is really good, great service, clean rooms, helpful staff.
Stayed 3 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was never notified that the general pool and gym were closed. When I booked my trip, I was under the assumption these 2 amenities were going to be included. Overall room was nice and views were great but left disappointed with the booking process (I would have chosen other hotel if general pool is not available)
Stayed 3 nights in Jun 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best villa in ubud
We loved every thing in the villa and the staff was Very helpfull and friendly, the view was spectacular specialy the sunrise
Stayed 3 nights in Dec 2018