Urgnano Vacations from $1,050

Staff is helpful but not always present. Check in was confusing at first but we got used to it. Hotel is in a great location in Varenna. But there is quite a bit of road noise that can be heard at all times. Room was nicely appointed with large clean bath towels, soaps, shower caps. A coffee maker and tea kettle and complimentary water were all available. The room was very very small however and the closet doors could not open - and the drawers in the armoire couldn’t be accessed because of the other furniture blocking their opening. We had to use a floor outlet to charge our phones because the outlets above the bedside table were all pushed into the wall. Also in our room accessing the power strip to plug in the coffee pot required me sitting on the floor and using the light on my phone to direct the plug into the outlet. Im 65 and it was not easy! Bed was comfortable and there were extra pillows available. Climate control was also good. I feel the owner did a lot to make our stay comfortable and feel welcome but the few things that were problematic could be easily remedied and would go a long way to making the stay more enjoyable.

Great location within the old town. Lovely rooms and fantastic breakfast.

Belle hôtel , bien situé à deux coins de rue de la gare .bon déjeuner complet . À proximité de la basse et haute cité.

The hotel is beautiful and is artwork based on the design. Upon checkin, I was provided a room key and the staff pointed towards the elevator. These room are advanced and need to be explained. I was left to figure it out in the dark. Extremely frustrating! There was a beautiful floor to ceiling sliding door that is amazing, however, the road noise from cars & motorcycles made it far from relaxing. And in addition, the hotel must be smashing glass bottles on a regular basis as I heard glass breaking a couple times an hour. I’m mixed on returning based on my experience.

The hotel was a wonderful place to stay in Menaggio! It's not a huge property so it's quiet and has a family run, boutique feel and you can really feel the love put into the property. The breakfast spread was the huge and delicious! The staff was friendly. As others have noted it is a trek up a hill to get to the property if you don't have a car. My husband and I were able to do it with our luggage, but we pack light and it was a bit strenuous. If you have a few bags especially roller bags I'd recommend getting a taxi outside Hotel Du Lac to get your luggage up. We loved being tucked away on the quiet mountainside. A wonderful stay.