Urkiola Natural Park Vacations from $419

The property looks unsafe. Room was dirty. Bad maintenance. Smell bad. Bad place to go. I don’t recommend that hotel. Is really bad.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

We celebrated our anniversary with an overnight stay at the Towers & given the cost, had high hopes. The room was spacious & clean with a nice view but the service was sub par. The receptionist was neither friendly nor welcoming when we arrived & a different receptionist ignored us at checkout. The little things matter. There are many luxury hotels in the city & we’ll be staying at another next time.

This property is not new, but it looks as though it's been remodeled, the room was very clean, the lobby is modest but clean and functional. I'm not used to talking to the desk attendant through a glass, but I also understand the need for it, considering the area. The only issue I had with the room was the bathroom door. It's a sliding, glass door that didn't stay closed all the way, it kept opening halfway, but even if I would have been able to keep it closed, there was a gap that didn't inspire privacy. Ps. The staff is friendly and very helpful.