Vạn Ly Vacations from $298

morning staff girls made our life harder. Laughing at us when we are waiting in the lounge room for checkin

Everyone on the cruise was very nice and welcoming, and they truly cared to make sure that we had a great time. Our suite was very nice, but the beds mattress could have been softer. The only big issue was the fact that I needed Wi-Fi to take care of some business and as soon as we left the bay, the Internet was completely out. Had I known that this was the case I would’ve come better prepared, and given that I paid so much for this trip I would’ve expected them to be fully transparent.

The Oriental Jade was our home for five nights in the most exciting part of Hanoi. It was lovely to walk back in after a day out exploring the bustle of the Old Quarter and be greeted by a front desk staff that genuinely was happy to see us and also interested if we had had a good time in their lovely city. We travel often, and when we can, stay in 5 star hotels. As we drove away to the airport (in a car provided gratis by the hotel), we both remarked that we may just have experienced the finest service we’ve ever received. Two weeks later, and neither of us has come up with a single flaw. Kudos to management and each and every one of the staff we interacted with. Really exceptional. Thank you again.

The staff were amazing - helpful, welcoming, and hard working to the point of seemingly being able to be everywhere at once. Large clean room with windows that opened to allow in the clean, fresh local air. Breakfast was small, but excellent, with buffet and made to order choices. The staff took care of ordering our tickets for the Fansipan funiculars, and cable car. Highly recommended!!