Verified review
4/10 Poor
Hui-chun
May 12, 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, communication
Title: Great Location, Poorly Managed Stay
Pros:
• Excellent Location: The apartment is in a fantastic spot—about a pleasant 12-minute walk along a nice trail to downtown. While it faces the parking lot (not the port), it’s still in front of the marina. It’s also just a 2-minute walk to a Carrefour City and a great bakery.
• Well-Equipped Kitchen: The kitchen includes all necessary cooking tools, and even provides an umbrella for rainy days.
• Free Parking: Though parking is not guaranteed (it’s visitor parking for the apartment building), we managed to find a spot during a busy long weekend, which was a huge plus given the central location.
• Modern and Spacious: The apartment itself is large and modern, with elevator access.
Cons:
• Cleanliness Issues: The apartment was not properly cleaned. The microwave was greasy inside and out, dust covered the towel rack, washing machine panel, and bedroom shelves. I had to clean surfaces myself before using them. The recliner released black dust when used, and the stove light didn’t work. A strong cleaning product was also left on the shower floor, which felt unsafe for our toddler. Overall, it felt poorly managed and not professionally maintained.
• Check-in/Check-out Hassles: Although the listing states that key collection is available between 8am–7pm, the process depends entirely on the key holder’s availability. We had to schedule around her, which led to inconvenient back-and-forth communication. Flexibility was limited,
Stayed 3 nights in May 2025