Velingrad Vacations from $1,228

Room was excellent, large bathroom with bath and separate shower. Beds were large with nice quality bedding. Breakfast was excellent, lots of choice and freshly cooked. Staff were helpful. Our room was above the in house Georgian restaurant, we didn't try it but it looked very popular. There was live entertainment which went on late, maybe 12am, we could hear it in our room which was directly above but it didn't stop us from going to sleep. The Vitosha area had a nice atmosphere and lovely view from our room of the mountain. We hope to return again and will book this hotel. Perhaps ask for a room that is not over the restaurant.

I stayed at this hotel for 9 nights, and while the room itself was fairly clean, the overall experience was disappointing. Housekeeping was very inconsistent. The bed was often made poorly, coffee, tea, soap, and other supplies were frequently not replenished, used coffee cups were sometimes left dirty, and we were often given fewer towels than the number of guests in the room. The biggest issue was the air conditioning. It automatically shuts off whenever the balcony door is opened and often had to be manually reset by the front desk. On the day we arrived after a long international flight, the AC wasn't working, and we had to switch rooms after my exhausted daughter had already fallen asleep. Then, on the fifth night at 1 a.m., the AC failed again, and we were told we might have to change rooms in the middle of the night while our children were sleeping. The hotel also advertises a pool, but it was extremely small and covered the entire time we were there, making it unusable. Overall, the hotel did not meet expectations due to poor housekeeping, ongoing maintenance issues, and misleading amenities. I would not stay here again.

5 stars all around. Nick our property host was fantastic. The castle exceeded our expectations on size and value for money. Not to mention the jacuzzi that was almost as tall as me 🙄😅. The property was cleaned throughout, perfect temperatures and the company provided with plenty of information for surrounding areas and transportation as we had no car. Would 100% recommend. Thank you to all the team!!!

A wonderfully unique experience. So much lovely art - everywhere! A very large and comfortable room (with a/c!!) I was only able to have the included breakfast one morning as my tours started too early, but I was very good and a lot of variety. I would definitely recommend to anyone who would like something a little off beat. Very easy to walk almost anywhere from the location.