AO Hotel Venezia Mestre

Photo gallery for AO Hotel Venezia Mestre

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Desk, free WiFi
Desk, free WiFi
Desk, free WiFi
Desk, free WiFi

Overview of AO Hotel Venezia Mestre

AO Hotel Venezia Mestre

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Via Ca‘ Marcello 19, Mestre, VE, 30172

Explore the area

  • Popular LocationFerretto Square4 min drive
  • Popular LocationMunicipal Tower of Mestre4 min drive
  • Popular LocationPorto Marghera5 min drive
  • AirportVenice (VCE-Marco Polo)15 min drive

Choose dates to view prices

About this area

Mestre

Located in Mestre, AO Hotel Venezia Mestre is near a train station and on the waterfront. Rialto Bridge and St. Mark's Basilica are notable landmarks, and the area's natural beauty can be seen at Grand Canal and Giardini della Biennale. San Giuliano Park and Zattere are also worth visiting.

What's nearby

  • Ferretto Square - 4 min drive
  • Municipal Tower of Mestre - 4 min drive
  • Casino' di Venezia - 4 min drive
  • Porto Marghera - 5 min drive
  • Villa Salus Hospital - 5 min drive

Getting around

  • Venezia Mestre Tram Stop - 4 min walk
  • Mestre Centro B1 - 3 min drive
  • Marco Polo Airport (VCE) - 15 min drive

Restaurants

  • Blind Spot - Cocktail Bar - 3 min walk
  • Soul Kitchen Café - 7 min walk
  • Ristorante Cinese - 7 min walk
  • Gelateria Chocolat - 7 min walk
  • Hostaria Vite Rossa - 8 min walk

About this property

AO Hotel Venezia Mestre

Waterfront inn with 24-hour front desk and bar/lounge
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free inn. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers, and multilingual staff. All 300 rooms offer free WiFi, flat-screen TVs with digital channels, and showers. Guests will also find desks and free toiletries.
AO Hotel Venezia Mestre offers 300 air-conditioned accommodations with complimentary toiletries. 23-inch flat-screen televisions come with digital channels.

Bathrooms include showers. This Mestre inn provides complimentary wireless Internet access. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22.50 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 8.90 for adults and EUR 4.50 for children
  • 1 bar

Things to do

  • Billiards/pool table

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German
  • Italian

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • 23-inch flat-screen TV
  • Digital channels

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: EUR 10.00

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Towels and bed sheets are not provided in Shared Dormitory room types. Guests may pay a fee for towels and bed sheets or bring their own.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Welcoming dogs only
2 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 0.70 per person, per night for adults; EUR 0.40 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 8.90 for adults and EUR 4.50 for children (approximately)
  • Self parking fee: EUR 22.50 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Late check-out fee: EUR 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

AO Hotel Venezia
AO Venezia Mestre
AO Venezia
AO Hotel Venezia Mestre Inn
AO Hotel Venezia Mestre Mestre
AO Hotel Venezia Mestre Inn Mestre

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 326 out of 882 reviews
5 - Excellent 37%
Rating 4 - Good. 363 out of 882 reviews
4 - Good 41%
Rating 3 - Okay. 102 out of 882 reviews
3 - Okay 12%
Rating 2 - Poor. 51 out of 882 reviews
2 - Poor 6%
Rating 1 - Terrible. 40 out of 882 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.0/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

2/5 Poor

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Air Conditioner was not working, the room was smelling smoke. Not a good experience
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No Air-conditioning, I have ordered 4 bed room and payed more for that, eventually got bulk buds, my little kids couldn't sleep there. Don't recommend at all
Stayed 2 nights in Apr 2022

1/5 Terrible

Traveled with group
Disliked: Staff & service
We booked two twin rooms while the staff said in the system we only booked one twin room and asked us to pay extra cost for the second room. The waiting queue is very long and it takes us over 1 hour to check in just for the first day. I assume there are some communication problems or system problems between this hotel and Expedia itself. So not highly recommended but the rest is fine. Good location and the room is ok.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Nice place. Close to the train and Dino. Plenty of food available. Bear pong and games.
Stayed 2 nights in Feb 2022

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not at par with other hostels, stay away
I knew this place was a hostel going in. I have stayed at hostels throughout Europe, so I am well aware of typical conditions. While the staff were absolutely wonderful at reception, the conditions of the room were horrible. Absolutely filthy, they do not require sheets as you have to rent them, which is okay but all the guests just sleep on the straight mattress with the blankets and duvets without bedding. The pillows and duvets are just left for the next guest which is not sanitary. The bathroom in the dorm room was never cleaned once during my stay and smelt like cigarettes. Attached are the photos of the bathroom, urine on the floor, cigarette ash, cigarets in the toilet, hair everywhere in the shower
Floor covered in Urine
Cigarette buys
Ash everywhere from smoking in bathrooms
Hair everywhere
Stayed 2 nights in Oct 2021