Hotel Ulúa

Property class: 2.5

Choose dates to view prices

Close to Veracruz Cathedral and Zócalo, Hotel Ulúa provides amenities like laundry facilities. Treat yourself to spa services, such as a massage or a detox wrap. Stay connected with free in-room WiFi.

Reviews

5.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room Single Use

A bed with white linens, a brown blanket, and a headboard with a black panel.

Double Room Single Use

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Two beds with headboards, a nightstand, and a window with natural light.

Double Room

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Malecon, a neighborhood in Veracruz, is home to Hotel Ulúa. Mocambo Beach and Veracruzano Coral Reef System National Park reflect the area's natural beauty and area attractions include Naval Historical Museum and Centro Cultural Atarazanas. Veracruz Wax Museum and Museo Agustín Lara are also worth visiting. Visit our Veracruz travel guide
Map
16 de septiembre #581, Col. Faros, Veracruz, VER, 91709

What's nearby

  • A large open plaza with a historic building featuring a clock tower and a tall modern structure with a sloped roof.
    Malecón de Veracruz
    5 min walk - 0.3 miles
  • A naval museum with white statues of sailors and a large emblem on the wall.
    Naval Historical Museum
    7 min walk - 0.4 miles
  • A historic plaza with colonial architecture, palm trees, and a prominent church tower.
    Zócalo
    10 min walk - 0.6 miles
  • A plaza with a large white building featuring domes and a bell tower, surrounded by palm trees and street lamps.
    Veracruz Cathedral
    10 min walk - 0.6 miles
  • A historic fort with a bell tower, a ramp leading to the entrance, and a calm sea in the background.
    Veracruz Harbour
    10 min walk - 0.6 miles

Getting around

  • General Heriberto Jara Intl. Airport (VER)
    27 min drive

Restaurants

  • Jarrita De Oro
    4 min walk
  • Jochos De La Naval
    5 min walk
  • Samborcito
    2 min walk
  • Pollo Feliz
    4 min walk
  • Antojitos Veracruzanos Lolita
    3 min walk

About this property

Hotel Ulúa

  • Hotel near Veracruz Harbour
  • Close to Veracruz Cathedral and Zócalo, Hotel Ulúa provides amenities like laundry facilities. Treat yourself to spa services, such as a massage or a detox wrap. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Self parking (surcharge), a 24-hour front desk, and smoke-free premises
    • Luggage storage
  • Room features
  • All guestrooms at Hotel Ulúa include comforts such as air conditioning, as well as amenities like free WiFi.
  • Other conveniences in all rooms include:
    • Bathrooms with showers
    • Flat-screen TVs with cable channels
    • Free infant beds, daily housekeeping, and phones

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Frequently asked questions

Is Hotel Ulúa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for MXN 50 per day.

What time is check-in at Hotel Ulúa?

Check-in begins at 3 PM.

What time is check-out at Hotel Ulúa?

Check-out is at 1 PM.

Where is Hotel Ulúa located?

Located in Malecon, this hotel is within a 10-minute walk of Bastion of Santiago Museum and Veracruz Harbour. Zócalo and Veracruz Cathedral are also within 15 minutes.

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Reviews

Hotel Ulúa Reviews

5.6

5.8

Cleanliness

9.0

Location

7.2

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 65 reviews
Rating 8 - Good. 14 out of 65 reviews
Rating 6 - Okay. 15 out of 65 reviews
Rating 4 - Poor. 7 out of 65 reviews
Rating 2 - Terrible. 20 out of 65 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that works your reception is amazing and very welcoming... She is a shining star for sure
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación apestaba a baño, cuando abrías el baño el olor era peor que un baño público de indigentes, mate 3 cucarachas, las condiones realmente eran horribles. Tuve que quedarme porque no tuve otra opción pero claramente no volveré ni sera opcion, en las fotos se ve diferente a como realmente es.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Responsabilidad pésima del hotel cancelaron mi reservación al momento que me presenté .Sin avisar antes y después marcaron que si ocuparía la reservación no hubo una solución adecuada.
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Amenities
La habitación estaba muy descuidada, no había agua caliente, el baño se notaba mal en general, no se podía dormir, mucho ruido por los sistema de ventilación y aparentemente la bomba de agua, no había estacionamiento, el personal amable pero rebasado por lo precario del lugar
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Las habitaciones no son lo mejor, las fotos no son nada a comparación de lo que es.
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Liked: Staff & service
Lugar pequeño
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar estaba sucio, la atención del personal muy mala y el ambiente desagradable desde el inicio. Para colmo, a la 1:30 de la madrugada tenían la música a todo volumen, lo cual hizo imposible descansar. No lo recomiendo en absoluto.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me dio la impresión de que estaba sucio
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo que el hotel está sobre una avenida muy transitada por autobuses, camiones, turisbus, todo lo cual hace la ubicación muy ruidosa.. obvio es comprensible ya que es zona centro histórico y semana santa.. por demás, todo bien.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
NO ME GUSTO, MUY FEO EL LUGAR
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Staff & service, amenities
Barato pero muy sencillo
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Es una habitación
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Disliked: Cleanliness

Falta mantenimiento

Muy bien ubicado, le falta limpieza al cuarto mucha humedad falta de suministros de aseo en cuarto y hay que retirar del mismo muebles ya muy dañados y mejorar en mucho apariencia del mismo
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Buen servicio

Es un hotel céntrico y cómodo, desgraciadamente el aire acondicionado es muy viejito y hace demasiado ruido, para nuestra suerte estaba fresca la noche por el norte. Las instalaciones son cómodas en general, pero nada extraordinario. En relación calidad-precio creo que está bastante bien. P.D: La atención de parte del personale es muy buena y atenta
Stayed 1 night in Oct 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
El internet es muy estable, se siente muy tranquilo y muy privado, televisión con cable muy bueno, el colchón es lo único que no me gustó está muy duro lo sentí inclinado, asimismo me agrado el trato son muy flexibles el personal me sentí agusto.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

HORRIBLE NO VAYAN

Horrible todo horrible, sabanas sucias, apestaba y todo viejo 0/10.
Stayed 1 night in Oct 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Ofrecen una habitación completamente diferente a lo que te dan en el hotel
Stayed 1 night in May 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Cleanliness
Excelente atención
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien , solo que el aire acondicionado me hubiera gustado que se pudiera bajar más a la temperatura
Stayed 1 night in Nov 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había agua caliente, habitaciones sin jabón ni nada para limpiarte. Mi puerta literalmente estaba rota
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y los dueños muy amables
Stayed 1 night in Sep 2022
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
llovía y se. metió agua en la habitación, el piso se sentía sucio y en general las instalaciones (o por lo menos la habitación que me tocó) estaba sucia más el baño con sarro, el clima no funcionaba bien y sus extintores llevan varios años caducados
Stayed 2 nights in Sep 2022
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Engaño total

No cumple con lo que promete las instalaciones estan descuidadas cobran de mas por pagar con tarjeta
Stayed 1 night in Aug 2022
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomendable

No tienen pago con tarjeta, el lugar esta sucio. Nada recomendable. Cobraron un poco mas porque segun no tenían la habitación que previamente se había reservado
Stayed 1 night in Jun 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Mejoras

Le falta mantenimiento a sus instalaciones
Stayed 2 nights in Apr 2022