8/10 Good
Emily Jane
Jun 7, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is good. Great location and friendly staff. I didn’t like my first night as the aircon was locked so I was far too hot and barely slept. I didn’t realise it was locked but when I asked a member of staff in the morning it was sorted out quickly. Breakfast can be a bit chaotic at busy times. There’s a selection of vegan and gluten free foods but I think it would be more helpful if they were together instead of spread out - this would also help anyone with allergies avoid cross contamination. There’s a lot of roadworks going on across the city, including outside which meant my taxi arriving found it hard to get there. Considering that, it was very quiet at night. I would probably stay again if I go back to Vienna.