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Novotel Wien Hauptbahnhof

Photo gallery for Novotel Wien Hauptbahnhof

Exterior
Room, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Family Room, 1 Double Bed with Sofa bed (Executive) | Hypo-allergenic bedding, minibar, in-room safe, blackout drapes
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Overview of Novotel Wien Hauptbahnhof

UNESCO Sustainable Travel Pledge

Novotel Wien Hauptbahnhof

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
Canettistrasse 6, Vienna, 1100

Guests rated this location 9.0/10 - Wonderful

Explore the area

  • Popular LocationBelvedere6 min walk
  • Popular LocationNaschmarkt3 min drive
  • Popular LocationVienna State Opera3 min drive
  • AirportVienna (VIE-Vienna Intl.)17 min drive

Room options

About this area

Vienna

Located in Favoriten neighborhood, Novotel Wien Hauptbahnhof is connected to a shopping center. Notable landmarks in the area include Vienna State Opera and Schönbrunn Palace. House of Music Museum and Indoor Swimming Pools are also worth visiting. Guests appreciate the hotel's convenience to public transportation: Sudtiroler Place S-Bahn is 4 minutes by foot and Quartier Belvedere S-Bahn is 4 minutes.
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Map

What's nearby

  • Belvedere - 6 min walk
  • Naschmarkt - 3 min drive
  • Vienna State Opera - 3 min drive
  • Zoom Children's Museum - 4 min drive
  • Albertina - 4 min drive

Getting around

  • Vienna (XWC-Vienna Central Station) - 3 min walk
  • Sudtiroler Place S-Bahn - 4 min walk
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • Starbucks - 4 min walk
  • Bäckerei Ströck - 2 min walk
  • Leberkas-Pepi - 3 min walk
  • Burger King - 2 min walk
  • Heberer - 3 min walk

About this property

Novotel Wien Hauptbahnhof

4-star eco-friendly hotel located in Favoriten
Consider a stay at Novotel Wien Hauptbahnhof and take advantage of a terrace, a coffee shop/cafe, and a playground. Treat yourself to some rest and relaxation at Sauna & Dampfbad, the onsite spa. The onsite restaurant, THE FLAVE of Vienna, features international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and concierge services
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • An elevator, 8 meeting rooms, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 266 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Coffee/tea makers and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, Filipino, French, German, Greek, Polish, Russian, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space
  • Business center

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - 1:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 18 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Frequently asked questions

Is Novotel Wien Hauptbahnhof pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 18 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Novotel Wien Hauptbahnhof?

As of Mar 30, 2023, prices found for a 1-night stay for 2 adults at Novotel Wien Hauptbahnhof on Apr 3, 2023 start from $119.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Wien Hauptbahnhof?

Self parking is available for EUR 25 per night.

What time is check-in at Novotel Wien Hauptbahnhof?

Check-in is from 3:00 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Novotel Wien Hauptbahnhof?

Check-out is at noon.

Where is Novotel Wien Hauptbahnhof located?

Located in Favoriten, this spa hotel is within 2 mi (3 km) of Swiss Garden, Vienna State Opera, and Hofburg Imperial Palace. St. Stephen's Cathedral and Prater are also within 3 mi (5 km). Sudtiroler Place S-Bahn and Quartier Belvedere S-Bahn are within a 5-minute walk.

Can I cancel my reservation for free at Novotel Wien Hauptbahnhof and receive a full refund?

Yes, Novotel Wien Hauptbahnhof offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Wien Hauptbahnhof cancellation policy on our site for more details about any exclusions or requirements.

Novotel Wien Hauptbahnhof Reviews

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1003 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 321 out of 1003 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 40 out of 1003 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 16 out of 1003 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 14 out of 1003 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Poor

Blake, Oklahoma City

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left another hotel to come here after asking if the A/C would be able to be used while I stay. The answer was “yes.” Upon my entry to the room I discovered I had been lied to. The A/C is not allowed to be used during the “winter.” My stay was technically during the Spring but that didn’t matter. I confronted the staff & they acted as if it was normal. My room was 80 F upon arrival & faced the evening sun. It never cooled down to more than 73-74 F. The window tilts open about 3 inches. It doesn’t help. Hot air rises & being on the 16th floor made it even worse than the floors below. Hotel amenities were great. I just don’t appreciate being lied to. Staff just didn’t seem to care about my issue. When they feel a conversation is over they just walk off. I didn’t sleep much being so hot in the room. Location to station was great but with the window open the noise was insane. People on the street screaming all night long, trains blowing their horns, etc. If you want to sleep, don’t stay here. No A/C & staff are rude!

10/10 Excellent

Cara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Abi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite Modern interior
Stayed 1 night in Mar 2023

10/10 Excellent

Birupaksha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, ~50 metres from Vienna central train station. Courteous staff, spacious hall and rooms, broad options in breakfast. Would definitely recommend.
Stayed 3 nights in Mar 2023

10/10 Excellent

Reuel

Stayed 8 nights in Feb 2023

10/10 Excellent

rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was so clean and close to the train station 🙂
Stayed 3 nights in Feb 2023

8/10 Good

fariba

Stayed 1 night in Feb 2023

10/10 Excellent

John

Stayed 2 nights in Feb 2023

8/10 Good

Nitin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jan 2023

10/10 Excellent

Pravinath

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Very clean, modern and spacious. Very friendly & helpful staff. Very convenient for travel as Train/ Metro station next door. The food court in the station was a bonus too. Will definitely stay again.
Stayed 3 nights in Jan 2023

General hotel information

Reasons to Book
Property Cleanliness & Great Location
Star Rating
4
Nearest Airport
Vienna (VIE-Vienna Intl.)
Address
Canettistrasse 6, Vienna