Villa Nova Vacations from $444

Great room on the first floor, easy check-in and very quiet. Always my go to when I’m home in Lima.

My room was clean, but the one Mattress was completely unusable with big grooves in it where people had been sleeping for probably 100 years. The bathtub did not drain. There was dog poop all over the grounds surrounding the hotel that nobody had picked up. It would be a lot smarter for them to put up some poop stations for people who are unprepared and don’t bring a bag to clean up. The location is excellent and a close proximity to a lot of shopping and dining. My room had so much air freshener in it. It was almost intolerable when I first arrived. The breakfast was very good and the server was wonderful.

The facility was very dirty. Bugs were everywhere, even in the rooms and showers. Opening and closing the doors made so much noise. The breakfast could’ve been better if there were no flys around. I understand there was construction going on but then you keep the customers away from that floor or atleast give them rooms that aren’t affected by it. The best part of the whole experience was the waffle maker. Other than that NEVER staying there again.

The hotel is clean. The woman who checked me in was nice. However, when I called the next day about a random additional charge on my card, the person I spoke to was very unpleasant. If you’re traveling with a dog, do NOT stay here. The pet fee is $75! Most hotels have between a $15-$25 dollar pet fee. I was told what the fee was when I checked in. I just paid for my stay and checked out the next morning. Then I noticed an additional $25 charge on my card. When I called, they said they hadn’t charged me the full fee and had charged me more the next day to cover it. What?! That makes ZERO sense. Why would they give me a total for my stay when I checked in, which I paid in full, only to charge me more the next day? It feels very deceitful. I was just staying here for a single night for a dog show the next day (read: very well behaved, socialized, trained dog). It ended up that my “affordable” so-called “pet-friendly” hotel stay ended up being over $250 for a single night. I will NEVER stay there again and will avoid Holiday Inn Express locations going forward.