“Amazing thermal pools. Some cabins are a bit dated. The reception area and the restaurant are beautiful. The variety and quality of food and drinks offered at the restaurant are well below standard for a place that purports to offer a luxury experience.”
“The views are really nice, there aren't a lot of things to do in this hotel after the second day you will be very bored. Very minimal amenities, the whirlpool have heaters but you have to plan ahead as they don't turn them on unless you ask them to. During our last two days a storm knocked down power, and although they have a generator they purposely turn it off at 10 PM which leaves every hotel guest completely in the dark with no power, no internet, and no air. It was very hard to sleep the……
“Want your vacation ruined — this is the place for you!
I am absolutely seething with fury after my experience at this so-called hotel.
If there were a way to give this place negative stars, I would do it without hesitation.
From the moment we arrived, it was a complete disaster.
We arrived with a confirmed booking, tired and expecting a smooth check-in, only to be told — with shocking indifference — that they “couldn’t find” our reservation. No apology, no urgency, no accountability. Just……
“Los dueños son muy amables. El sitio muy tranquilo para desconectarte del ruido de la ciudad. La zona social adecuada. La cabaña cómoda y con lo basico para cocinar ñ”
“Very nice place with an amazing view! The lady that greeted us and checked us, and was super helpful and kind. Breakfast was delicious. I highly recommend.”
