Auvergne Volcanoes Regional Nature Park Vacations from $1,490

Nice and quiet area, friendly staff.

Positives: Well-priced, well-situated hotel. Decent restaurant with good choices. Very good restaurant staff who were charming, despite being overworked and going flat out. Pleasant room, comfortable bed. Water dispenser in the corridor a very good idea. Good shower. Good breakfast. Negatives: air conditioning clearly not up to the job of a full hotel in 38'. My complaint was treated with more or less a shrug as the receptionist condescendingly told me it was hot (really??), that the hotel was full (and..?), and that it would cool down eventually (after about 6 hours it did). Pillows awful, great thick artificial things, very uncomfortable. Disappointing not to have a walk-in shower. Difficult for both of us to climb in and out of very deep bathtub to use shower, especially with no handles or bars or a non-slip mat. You would never see this in England and I'm amazed it is legal in France. I would stay here again, but only with a walk-in shower.

They tried to over charge me by 80£. I had to show them several times that they were over charging me.

Personnels très serviables le petit déjeuner était super bon et bien complet. Et pour le spa il n’y a rien à dire les informations sur les différent massages sont clair elles nous aident à bien choisir en fonction des besoins. En revanche le grand bain reste relativement froid aussi bien au mois de juin que au mois de février à mon précédent passage .