Volla Vacations from $1,328

The room was very clean, Breakfast was not great! There was very little choice, this was the 3rd hotel that I had stayed in during my trip and the worst Breakfast..you had to ask the member if staff for more coffee and it felt like you were imposing on them. The hotel itself is lovely but the area is very rough. Every cafe I went into advised me to put my bag in front of me and look out for pick pockets.

A beautiful hotel set up.high with beautiful views of Vesuvius. Lovely swimming pool and sunbed area with attentive staff. Breakfast was good, but too many cakes and pastries for myself, I would have preferred more savoury options. Staff were good. Room was airy and clean. Beautiful view. Good air conditioning. But make sure you book the annex. A lot more modern. Bar is expensive. We would revisit this hotel.

Incredible service and helpful staff. Great location. Central to city center but not in the middle of the mess of cruise crowds

The check-in process was completely lacking. I stood outside for over an hour emailing calling and trying to get lit in the door. It says the front office is open, but you have to know how to get in the door. Apparently you have to use the keypad and click on one of the options that was available. But nowhere was that in the directions and the phone number to call the reception area was not taking phone calls and no one ever responded to my emails so I spent almost 2 hours standing outside until other people came along and let me in. Absolutely ridiculous!

Pool: great. View: incredible. Staff: SO nice. Breakfast was great, but the regular restaurant menu was so disappointing. My husband ordered 2 pizzas and said they were the worst he’s ever had. We had a big dinner and only the eggplant Parmesan was good. All 4 of us were disappointed. Tiramisu was overly soaked and bitter. Then the last attempt at a meal, we were served raw chicken. Everything else was so delightful. We really wish they would re-assess their kitchen/menu situation, because then it would’ve been the best stay EVER.