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My first impression on entering the hotel was that it was big and impersonal. However the staff at check in were very friendly and helpful and that was the same throughout. On one occassion I really needed their help and they fully stepped up. So, despite my initial impression, I have no hesitancy ...
Great hotel with. Magnificent rooms. The staff at reception is not friendly but it is professional. The concierge is truly superb and helpful. Lived the hotel and we plan to return. Do not agree to use their hotel cars as they are a ripoff. Ask for a public taxi which does the job for less than 50 ...
The room decor is lovely and has an old world charm. Front desk/concierge is very helpful.There are restaurants across the street and food is tasty.Downside staying in this hotel is that you'll need transport to go to Old Town especially when it rains.
I was dismayed to find concierge service so lacking after asking if the hotel carried any feminine products among it's convenience items (qtips, shavers, toothbrushes). The answer was 'no'. After asking 2 people what solutions might be available, I received a reply of 'you could get some from the ...
Generally, exactly as you would expect from a top quality hotel of this brand. Nice gym. Nice eating options within hotel. Location very central and within longish walking distance to old town but close to government locations. Staff friendly. The only negative was that there was insufficient staff ...
I had a party for 15 of my friends at Parmizzano restaurant. Very good cousine, excellent staff. Peoples at the reception were very nice and professional. Excellent service in the concierge and especially in the 2nd floor lounge.Altogether I liked this hotel very much and I will stay there in the ...
Stayed 5 nights at this hotel, generally a comfortable room and great breakfast was offered each day. Great location for touring about Warsaw.ON our fourth night we returned to the room and found foiled wrapped chocolates near each pillow. Unfortunately one chocolate broke and slightly smeared the ...
Wonderful stay here, very close to everything. Old town about 25 mins walk away. Staff very friendly and helpful. Just needed more tea in the room, but staff were happy to give extra.
Be careful of the concierge- he made a scheme with the taxi driver so the ride to the airport cost 90 zloty instead of 30 zloty!!!
Not sure it was so much this hotel as the Westin brand which is slowly slipping from its five star to a four star status. Hotel was average despite. Had to wait a long time for check-in as both clerks seemed to be busy while the two guests at the desk conducted a forensic audit of their bills. Finally ...
Apartment was based in great location. Unfortunately the office is based in the opposite direction not too far, but not very convenient. Good size and moredn furnished. If we speak about cleanliness wasn't the best. The duvet smelt also the floor seemed not swept.
The hotel is nice good staff good breakfast . The room is warm and welcome and the bathroom is well design although there is no curtain and there is lots of water all around during taking a shower . There is no air condition in general you get good value for your money
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