4/10 Poor
Michael
Jul 19, 2024
For a budget condo, the accommodations were fine. Some of the dishes/utensils needed to be washed by hand. It’s not the most updated interior design, but - for the price - it was perfectly fine. When we arrived, our check-in was delayed by half an hour because maintenance was installing a new ceiling fan. After traveling for a few hours, this was slightly annoying.
However, the reason I am rating it a 2 is:
• After spending a day at the beach, we arrived back at the unit and someone had clearly entered the unit and opened the electric box and left a screwdriver on a living room chair.
•When I spoke to the manager, he argued with me for 10 minutes about this issue. He said the maintenance worker told us he would be back the next day. He did not! The manager did not offer any courtesy or apology. He told me this was the “hotel industry” - even though I have stayed all over the world and have never had this issue occur before. Furthermore, the manager expressed that it was our fault for the maintenance worker coming when we were not present because there was no “Do Not Disturb” sign on the door. Subsequently, we looked everywhere and found no such sign.
I would not stay here again. I don’t feel I could trust this management and maintenance. All of our belongings were strewn, and this hotel management allows people to just come into your unit without warning. I don’t recommend this hotel, as it was not a safe or trustworthy experience.
Michael
Stayed 2 nights in Jul 2024