Wensleydale Tours

Clean rooms and comfortable beds. Room, whilst clean In dire need of renovation. No chair, hook taken off in bathroom so nowhere to put towels, clear space on wall in bedroom where mirror removed. Poor old carpet. Yes it's being renovated but we paid full price to stay there. Should have been better. Very lovely lady on reception Ilana who was so helpful. However we were told on arrival that the hotel had just been bought and was being refurbished -much needed- and that there was no breakfast available. We were looking forward to it. We were offered to go a short walk to the sister hotel for breakfast but my friend has walking difficulties. Also I phoned 3 days prior to ask for a ground floor room due to no lift. A helpful man said he'd move a room for us and we were on ground floor. However when we arrived he hadn't done this and we were on 3rd floor. So many steps. Lovely receptionist moved us to 2nd floor but not ideal.

Really great location! It was around the corner from paddington station, bus stops, a hospital and food shops. The hotel had everything we needed and it was well maintained. I would stay here again if I come back to London!