西汉宁菲尔德度假短租

“Upon arriving at the property, I called the host asking for details on how to access the property. He claimed to have not been able to contact me as Expedia/Hotels.com didn't provide contact details - odd how every other hotel sends me multiple messages. He then asked for ID,something I've never been asked for in any previous check-in. I'd already paid to stay and wasn't hugely impressed by the host's attitude. I did say this was a bit of a shambles which seriously triggered him into shouting……

“Clean spacious flat although it's on a very busy main road. We booked it because of the garden but it was unusable because it was totally overgrown so nowhere to sit or stand. Another point I would like to make is that for safety we think there should be a hand rail on the stairs as they are quite steep and there is nothing to hold on to. Location is central to going places in the area.”

“No checking in service at all. No prior instructions were given. We were helped into our apartment by the lady who owns the jewellers downstairs. We were woken at 6.45am on a Sunday to the sound of scaffolders and a traffic management company setting up to commence install scaffolding at 7am on the building we are in with no prior communication from the host this would be happening otherwise I wouldn't have booked there. By 8am there was a workman outside my first floor bedroom window so I had……