Whakapapa Chalets

"Bathroom decor was a bit dated, but we had a good stay and will definitely stay again. Good value for money."

"Nice hotel with continental breakfast close to Tongariro National Park. Host was exceptionally helpful when we changed plans due to weather. Comfortable bed, cozy room."

"Off season ski resort with wood stove in the bar"

"Very friendly staff"

"I was disappointed there were no plates or cutlery in the room, but I guess that I got what I paid for. The heater was OK on the first day, but it wouldn’t operate on the second day. Otherwise the room was fine and the shower was great. "

"Good location, especially for the Teranaki Falls walk, but also for Tongoriro Crossing (20 minutes drive to the trail head). The staff was friendly. The room was clean and as-described. The property is a little old/dated. Also, the hot tub is only available 3pm to 8pm and you need to reserve a 30-minute slot (on the plus side you get the hot tub to yourself for the 30 minute slot, and the clean it fully every day). "

"Everything was ok and Plateau Lodge is one of the best we have stayed for our hiking trips. The only little problem is just photo displayed when I booked. It shows a nice outdoor bath tub, so I expected the room I booked looks like this. However, that is indeed for another room type."

"The only thing i would change would be the cleanliness of the kitchen . I would give the kitchen a 1&half star for that. It did have lots of utensils and pots and pans ect . If i didn't need to us the kitchen i would stay again "

"Clean and all required services "