Pocono Resort Conference Center - POCONO MOUNTAINS

Photo gallery for Pocono Resort Conference Center - POCONO MOUNTAINS

Primary image
A heated pool
A heated pool
Premium bedding, desk, iron/ironing board, free WiFi
Premium bedding, desk, iron/ironing board, free WiFi

Overview of Pocono Resort Conference Center - POCONO MOUNTAINS

Pocono Resort Conference Center - POCONO MOUNTAINS

2.5 star property
Guests rated this property 2.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
35 Hospitality Way, White Haven, PA, 18624

Explore the area

  • Popular LocationHickory Run State Park3 min drive
  • Popular LocationJack Frost Mountain Resort11 min drive
  • Popular LocationBoulder Field28 min drive
  • AirportWilkes-Barre, PA (AVP-Scranton Intl.)29 min drive

Choose dates to view prices

About this area

White Haven

Pocono Resort Conference Center - POCONO MOUNTAINS is located in White Haven. Jack Frost Mountain Resort and White Haven South Trailhead are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lehigh Gorge State Park and Nescopeck State Park. With kayaking and rafting nearby, you'll find plenty of adventures in the water. Guests appreciate the hotel's quiet location.

What's nearby

  • Hickory Run State Park - 3 min drive
  • White Haven South Trailhead - 10 min drive
  • White Haven North Trailhead - 10 min drive
  • Jack Frost Mountain Resort - 11 min drive
  • Boulder Field - 28 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 29 min drive

Restaurants

  • Wawa - 19 min walk
  • Renee's Cold Cut Hut - 7 min drive
  • Jireh Pizzeria - 7 min drive
  • White Haven Family Diner - 7 min drive
  • Capone's Bar & Grill - 7 min drive

About this property

Pocono Resort Conference Center - POCONO MOUNTAINS

Hotel in White Haven with 24-hour fitness center and sauna
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and a business center. All 140 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free local calls are among the other amenities available to guests.
Pocono Resort Conference Center - POCONO MOUNTAINS offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Heated pool
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Playground
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Wedding services

Languages spoken

  • English
  • Hindi
  • Spanish

Business services

  • Business center
  • Conference center (7750 square feet of space)
  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator (on request)

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 20.00
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, pool towels are not available the property.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property will be renovating from May 1 2022 to May 22 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Late check-out fee: USD 20.00 (subject to availability)
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Pocono Resort Conference Center - POCONO MOUNTAINS Hotel
Quality Inn Pocono Resort Lake Harmony
Quality Pocono
Quality Pocono Lake Harmony
Pocono Resort Lake Harmony
Pocono Resort Conference Center - POCONO MOUNTAINS White Haven

Frequently asked questions

Overall score and ratings

2.7
Rating 5 - Excellent. 127 out of 985 reviews
5 - Excellent 13%
Rating 4 - Good. 180 out of 985 reviews
4 - Good 18%
Rating 3 - Okay. 187 out of 985 reviews
3 - Okay 19%
Rating 2 - Poor. 222 out of 985 reviews
2 - Poor 23%
Rating 1 - Terrible. 269 out of 985 reviews
1 - Terrible 27%

2.7/5

Cleanliness

3.2/5

Staff & service

2.4/5

Amenities

2.4/5

Property conditions & facilities

2.3/5

Eco-friendliness

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING WAS WORKING … WAS UNDER CONSTRUCTION OR DESTRUCTION I COULDNT TELL … NO FREE BREAKFAST NO RESTAURANT OPEN … HONESTLY EVERYTHING IN THE PLACE WAS MARKED OFF OR TEMPORARILY CLOSED/DOWN … IT WAS IN A VERY NICE LOCATION AND QUIET WHILE WE WERE THERE BUT OVERALL NOT WORTH IT … I WOULD HAVE BOOKED IN ANOTHER HOTEL IF I KNEW EVERYTHING WAS NOT AS ON THE WEBSITE … FALSE ADVERTISEMENT UNFORTUNATELY …
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the room assigned to me in poor condition, the bathroom ceiling in very very poor condition, the photos do not seem real. bad experience.
Stayed 1 night in May 2022

2/5 Poor

Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
we knew it was outdated, but it was in a very bad state, one roof tile in the bathroom was missing; the water was sandy.
Stayed 2 nights in Apr 2022

2/5 Poor

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed
Stayed 2 nights in Apr 2022

1/5 Terrible

Traveled with partner, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It definitely was not what I was expecting the pictures make it look good but it sucked the pool looked unsafe since the ceiling was dripping in it so much. It was way to cold in the pool area and the hallways. Arcade machines don’t work it was the worst hotel ever!!!
Stayed 3 nights in Mar 2022