Brandywine Plaza Hotel, SureStay Collection by Best Western

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In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
Room amenity

Overview of Brandywine Plaza Hotel, SureStay Collection by Best Western

Brandywine Plaza Hotel, SureStay Collection by Best Western

3.5 star property

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
630 Naamans Road, Claymont, DE, 19703

Explore the area

  • Popular LocationBetchtel Park3 min drive
  • Popular LocationBellevue State Park7 min drive
  • Popular LocationIce Works Skating Complex11 min drive
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)18 min drive

Choose dates to view prices

About this area

Claymont

Brandywine Plaza Hotel, SureStay Collection by Best Western is located in Claymont. Some of the area's popular attractions include Ice Works Skating Complex and QVC Studio Park. Brandywine Zoo and Kalmar Nyckel Museum and Shipyard are also worth visiting.

What's nearby

  • Betchtel Park - 3 min drive
  • Bringhurst Woods Park - 6 min drive
  • Bellevue State Park - 7 min drive
  • Subaru Park - 9 min drive
  • Ice Works Skating Complex - 11 min drive

Getting around

  • Linwood Marcus Hook Station - 5 min drive
  • Philadelphia Intl. Airport (PHL) - 18 min drive

Restaurants

  • Cafe Sitaly - 4 min drive
  • Duffer's Mill - 4 min drive
  • Harry's Savoy Grill - 4 min drive
  • Papa John's - 4 min drive
  • Two Stones Pub - 4 min drive

About this property

Brandywine Plaza Hotel, SureStay Collection by Best Western

3.5-star hotel with free area shuttle and fitness center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area.
Brandywine Plaza Hotel, SureStay Collection by Best Western offers 191 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

This Claymont hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Languages spoken

English, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free offsite parking
  • Free area shuttle up to 5 mi

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–noon on weekdays and 7:00 AM–noon on weekends: USD 7-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Embers

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (13500 square feet)
  • Meeting rooms - 4

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Lever door handles
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza North Wilmington
Crowne Plaza Wilmington
Crowne Plaza Wilmington North
Crowne Plaza Wilmington North Claymont
Crowne Plaza Wilmington North Hotel
Crowne Plaza Wilmington North Hotel Claymont
Wilmington Crowne Plaza
Claymont Holiday Inn
Holiday Inn Claymont
Holiday Inn Select Wilmington - Brandywine Hotel Claymont
Brandywine Plaza
Crowne Plaza Wilmington North
Crowne Plaza Wilmington North an IHG Hotel
Brandywine Plaza Hotel SureStay Collection by Best Western

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 314 out of 934 reviews
5 - Excellent 34%
Rating 4 - Good. 340 out of 934 reviews
4 - Good 36%
Rating 3 - Okay. 163 out of 934 reviews
3 - Okay 17%
Rating 2 - Poor. 70 out of 934 reviews
2 - Poor 7%
Rating 1 - Terrible. 47 out of 934 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.8/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Liked: Cleanliness, staff & service
We stayed here before which is why we came back. After checking in we had to leave before we took a good look at the room. When we got back later that evening, we realized that the curtains were not able to be closed. It was difficult to sleep and got warm in such summery weather. If we go back, I would certainly mention this.
Stayed 2 nights in Jun 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Jun 2022

1/5 Terrible

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience! Hotel should be shut down! It was the only place in town that was offering 2 queen beds for us and my 2 kids, so we took it. Which when we checked in they were only double beds. But that was the least of it... On appearance, it looks rundown. Walked into the lobby to check-in. Immediately notice the A/C is broken, one person working, and a rather large hole in the ceiling due to from what seemed to me to be fairly extensive water damage. But let me tell you the icing on the cake... Waking up the next morning to dried blood on our bedsheets! That place should be shut down! Aside from the blood on our sheets, it is unsafe. The water damage is extreme! Wallpaper peeling off walls, MOLD on the ceiling and walls in our bathroom, bathroom doorknob coming off in my hands, the spongy feel the tub had when I stepped in the shower, the none existent chaulking, and the curtains fixed in the open position. In short the place should be shut down! I have stayed in a lot of hotels/motels, but that one was by far the most expensive dump I have ever stayed in! I have a feeling the motel 8 down the road and less than 1/2 the price of this hotel, would have been the better, safer choice! I want a refund!
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 1 night in Jun 2022

2/5 Poor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like that there were stores nearby in case of an emergency. I did not like the fact that there was no microwave in the bedroom. Covid is still around and I didn’t like having to use a microwave with everyone on that floor.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff at front desk andatthe bar
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location everything was accessible
Stayed 3 nights in Jun 2022

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Property is older but generally clean (not as clean as the pictures appeared). Staff is really friendly and helpful but we experienced some oddities: No toilet paper in our room at check in and only two towels for 3 people. Stain on comforter (small) and pool towel (which when we asked for a replacement towel there were none despite us being the only people at the pool, but staff found some cloth napkins for us to use).
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with family
Liked: Staff & service
The property was old And need repair
Stayed 1 night in Jun 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff. Quiet, clean facilities
Stayed 1 night in Jun 2022