SureStay Plus Hotel by Best Western Brandywine Valley

Photo gallery for SureStay Plus Hotel by Best Western Brandywine Valley

Primary image
Outdoor pool
Outdoor pool
Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi
Iron/ironing board, cribs/infant beds, rollaway beds, free WiFi

Overview of SureStay Plus Hotel by Best Western Brandywine Valley

SureStay Plus Hotel by Best Western Brandywine Valley

2.5 star property

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
1807 Concord Pike, Wilmington, DE, 19803

Explore the area

  • Popular LocationAlapocas Woods Park4 min drive
  • Popular LocationNemours Mansion and Gardens4 min drive
  • Popular LocationBringhurst Woods Park6 min drive
  • AirportPhiladelphia, PA (PHL-Philadelphia Intl.)27 min drive

Choose dates to view prices

About this area

Wilmington

Located in Wilmington, SureStay Plus Hotel by Best Western Brandywine Valley is connected to a shopping center. Christiana Mall and Linvilla Orchards are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Longwood Gardens and Eden Park. Brandywine Zoo and Kalmar Nyckel Museum and Shipyard are also worth visiting.

What's nearby

  • Alapocas Woods Park - 4 min drive
  • Nemours Mansion and Gardens - 4 min drive
  • Sommerville Manning Gallery - 5 min drive
  • Brandywine Zoo - 5 min drive
  • Bringhurst Woods Park - 6 min drive

Getting around

  • Wilmington Station - 11 min drive
  • Philadelphia Intl. Airport (PHL) - 27 min drive

Restaurants

  • Le Shio - 9 min walk
  • Rasa Sayang - 9 min walk
  • Charcoal Pit - 16 min walk
  • Olive Garden - 4 min drive
  • Gallucio's - 5 min drive

About this property

SureStay Plus Hotel by Best Western Brandywine Valley

Pet-friendly hotel connected to a shopping center in Wilmington with free parking
Along with an outdoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, conference space, and a 24-hour front desk. All 95 rooms offer free WiFi, coffee makers, and TVs with cable channels. Other amenities available to guests include DVD players, free local calls, and hair dryers.
SureStay Plus Hotel by Best Western Brandywine Valley offers 95 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Cribs/infant beds (surcharge)
  • DVD player
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Korean
  • Spanish

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property - August 2016
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Iron/ironing board

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
2 per room (up to 80 lbs)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Brandywine
Best Western Brandywine Inn
Best Western Brandywine Valley
SureStay Plus Hotel Brandywine Valley Wilmington
Best Western Plus Brandywine
Best Western Plus Brandywine Valley
SureStay Plus Brandywine Valley Wilmington
Best Western Plus Brandywine Valley Inn Wilmington
Best Western Plus Brandywine Valley Wilmington
Best Western Brandywine Valley Inn Wilmington
Best Western Brandywine Valley Wilmington
Best Western Brandywine Valley Hotel Wilmington
Best Western Wilmington
Brandywine Valley Inn Wilmington
Brandywine Valley Wilmington
SureStay Plus Brandywine Valley
SureStay Plus Hotel Brandywine Valley Best Western Wilmington
SureStay Plus Hotel Brandywine Valley Best Western
SureStay Plus Brandywine Valley Best Western Wilmington
SureStay Plus Brandywine Valley Best Western
SureStay Plus Hotel by Best Western Brandywine Valley Hotel
SureStay Plus Hotel by Best Western Brandywine Valley Wilmington

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 276 out of 968 reviews
5 - Excellent 29%
Rating 4 - Good. 288 out of 968 reviews
4 - Good 30%
Rating 3 - Okay. 204 out of 968 reviews
3 - Okay 21%
Rating 2 - Poor. 113 out of 968 reviews
2 - Poor 12%
Rating 1 - Terrible. 87 out of 968 reviews
1 - Terrible 9%

3.7/5

Cleanliness

4.0/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

3.3/5

Eco-friendliness

5/5 Excellent

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
LOVE the neighboring neighborhood, the room, and the staff. Definitely could have used a working hot tub though lol. Seems to be a trend where every hotel I stay, the hot tub is out of service or half-working (no jets). Lol goofy pants, but still who cares? I’m absolutely adoring this mini vacation/business trips/healing branching trips.
Stayed 2 nights in May 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lobby was nice & clean. Check-in was busy but staff treated everyone courteously. Room was clean but smelled of cigarette smoke. We assumed it was a rule breaker and unpacked. My wife reported the smell to the front desk to ensure we wouldn't be charged and discovered that we were given a smoking room even though we reserved and received confirmation of a non-smoking room. The clerk did not offer to move us although we probably wouldn't have wanted to pack up everything to move to another room. The room was nicely furnished. Bed was comfortable. A/C was OK. Breakfast options were below average. Sausage and eggs & a few extras. Food wasn't hot. Bathtub faucet dripped a lot.
Stayed 2 nights in Apr 2022

2/5 Poor

Traveled with pets, Traveled with family
I booked through Expedia and I seen the hotel was pet friendly. Apparently when I booked I was not placed into a pet friendly room so I was asked to move. My new room was okay. The bathroom was dirty the blanket had a large tear in it. But most importantly was that the air conditioner did not work. It was 10 at night I spent the entire day moving. So the property was okay however I did get charged an additional amount for a pet friendly room plus a pet fee so for the “discount” I was getting was gone after check in.
Stayed 1 night in May 2022

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was lovely but the place was really run down.
Stayed 1 night in Apr 2022

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
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Stayed 1 night in Apr 2022