6/10 Okay
Arnaud, New York
Business traveler
Mar 19, 2023
Liked: Cleanliness
Not the best Hilton or best hotel I have stayed at. The blue wall color on the 8th floor looks odd and cheap. There were no towels in my room, and the bathroom door couldn’t stay closed. The help promised to fix the bathroom door never came until I asked again. Buffet dinner at the restaurant on the mezzanine was average and options limited, and I couldn’t chew any of the beef strips included in the buffet, despite Namibia’s claim to be a top beef producer. The seats and carpet in my room were old and stained in places. The Executive Lounge on the 9th floor was a nice touch. So were the rooftop pool and rooftop bar. Benjamin, at the front desk, was a bright spot and did his best to enhance my stay. One hiccup that I faced was that I definitely booked a room with breakfast included on Expedia, yet, after completing the booking process, neither Expedia representatives nor the hotel could find any mention of breakfast in my reservation. Go figure…
Arnaud
Stayed 2 nights in Mar 2023