Ratings based on 180 Verified Reviews

3.1 out of 5
56% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Older hotel, with a damp smell, but clean room.

Posted Sep 1, 2017
The hotel needs a serious update. Damp smell when entering the lobby; old carpet in the lobby, on the stairs, and throughout. If I had not paid on line and hadn't needed somewhere to stay right at that moment, I would have looked elsewhere based on my first impression. The room was clean and comfortable, but still had the smell. I couldn't get past the smell.
Comment from Hotel Management
Sep 12, 2017 by Callie, Hotel Management
Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. We are sorry you did not enjoy your stay. Guest satisfaction is very important to us and we will be using your input to make improvements. Thank you again for taking the time to review our property and I hope you may consider giving us another chance your next trip to Woodbridge.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Jul 16, 2017
Its a good hotel. But it needs some work. My room was filled with ants. They may have a little bug problem. Other than that the stay was good.
Comment from Hotel Management
Jul 19, 2017 by Callie, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
1 out of 5
by A verified traveler

Horrible stay too expensive for a nasty dirty

Posted Jul 3, 2017
Did not like the hotel at all very very mildew wish smells
Comment from Hotel Management
Jul 7, 2017 by Callie, Hotel Management
We are sorry you did not enjoy your stay at our hotel. Guest satisfaction is very important to us and I assure you will address the reported issue. Thank you for taking the time to share your experience and I do hope you may consider giving us another chance in the future.
2 out of 5
by A verified traveler from Chicago

Close to the highway and groceries

Posted Jun 24, 2017
The room smells moldy and we switch room for that reason but the same smell again. I think it seems to me the ground floor was flooded and wasn't taking care properly. Cockroaches behind the refrigerator and under the TV too.
Comment from Hotel Management
Jun 29, 2017 by Tarun Patel, Hotel Management
Dear Abraham, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
2 out of 5
by A verified traveler

Nice people bad hotel.

Posted Jun 24, 2017 on Hotels
Old and in need of repairs. The room was very dark. Wall behind sink in bathroom had soap and toothpaste residue. Door to room was in disrepair. Smelled bad between age and previous smokers. Employees were very nice.
Comment from Hotel Management
Jun 27, 2017 by Tarun, Hotel Management
We are sorry you were not happy with your room on your recent visit. We will work hard to make any needed repairs. Thank you for letting us know and we do hope you may consider giving us another chance in the future.
4 out of 5
by Chip

Enjoyed it

Posted Jun 12, 2017 on Hotels
Parking lot was easy to get in and out of with a large vehicle. Lot was also secure. This was my 2nd stay here. I will return.
Comment from Hotel Management
Jun 19, 2017 by Tarun, Hotel Management
Thank you for taking the time to review our property. We are so glad you have enjoyed your stay and that we could accommodate you in your parking needs. Thank you again for sharing your experience. We sincerely appreciate your input and look forward to your next visit.
1 out of 5
by Anthony

Roach hotel

Posted Jun 7, 2017 on Hotels
The room smelled of smoke although it was supposed to be a non smoking room. The bathroom was over run with roaches. The carpet had cigarette burn holes in it. The front desk allowed young men to congregate in front of the front door and smoke cigarettes.
Comment from Hotel Management
Jun 19, 2017 by Tarun, Hotel Management
Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. We are sorry you were unhappy with your stay. Guest satisfaction is very important to us and we will be sure to review and correct any of the issues reported. Thank you for letting us know and we do hope you may consider giving us another chance in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Tidewater, VA

Posted May 22, 2017
Cons: The front desk personnel is the 1st people you see when entering a hotel. More people persons to work that area.
Room was exceptional cleaned (142). Breakfast area was neat, orderly and clean. The front desk staff were helpful, however, they were not too personable. The lady in the breakfast area greeted me every morning.....very thoughful
Comment from Hotel Management
Jun 19, 2017 by Callie, Hotel Management
Thank you for taking the time to complete an online survey regarding your recent stay at Quality Inn near Potomac Mills. Guest feedback is very important to us as we continuously strive to be able to provide the best stay possible for each of our guests. I will be sure to share your responses with staff as your input serves as encouragement to us all. Thank you again for taking the time to review our property and we hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 5, 2017
Pros: Bathroom was a shut out for privacy
Just there to pick up someone riding in on the autotrain.
Comment from Hotel Management
May 11, 2017 by Callie, Hotel Management
Thank you for taking the time to share your experience regarding your recent stay at our hotel. Guest satisfaction is very important to us and we are so glad you enjoyed your stay. Your responses serve as encouragement to us all in our continuing efforts to provide the best stay possible for each of our guests. Thank you again and we hope to see you your next trip to the area.
4 out of 5
by dave

Posted May 2, 2017 on Hotels
hotel was good and comfortable, my only complaint is that the shower had no pressure.
Comment from Hotel Management
May 11, 2017 by Tarun, Hotel Management
Thank you for taking the time to complete an online survey regarding your recent stay at our hotel. Your feed back is very important to us and we will be sure to look into the low shower pressure directly. We are glad that you were comfortable during your stay. Thank you again for taking the time to review our property and we hope to see you again your next trip to the area.