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DoubleTree by Hilton Zagreb

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Lobby
Indoor pool
Indoor pool
Indoor pool
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Overview of DoubleTree by Hilton Zagreb

DoubleTree by Hilton Zagreb

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationKing Tomislav Square3 min drive
  • Popular LocationNama6 min drive
  • Popular LocationMestrovic Pavilion7 min drive
  • AirportZagreb (ZAG)21 min drive

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About this area

Zagreb

Located in Zagreb, DoubleTree by Hilton Zagreb is in the business district and near the airport. Archaeological Museum and Ethnographic Museum are cultural highlights, and some of the area's notable landmarks include Ban Jelacic Square and Zagreb Cathedral. Traveling with kids? Make time for Zagreb Zoo, or check out an event or a game at Arena Zagreb. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails.
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Popular Location

What's nearby

  • National and University Library Zagreb - 2 min drive
  • Art Pavilion - 3 min drive
  • King Tomislav Square - 3 min drive
  • Nama - 6 min drive
  • Mestrovic Pavilion - 7 min drive

Getting around

  • Zagreb Central Station - 6 min drive
  • Zagreb Airport (ZAG) - 21 min drive

Restaurants

  • OXBO Urban Bar and Grill — 1 min walk
  • Delicija Libanesi — 3 min walk
  • Batak grill Radnička — 4 min walk
  • Japanski restoran Tekka — 4 min walk
  • Le Cinema — 5 min walk

About this property

DoubleTree by Hilton Zagreb

5-star family-friendly hotel near Ban Jelacic Square
This hotel features a full-service spa, a restaurant, and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite. All 152 rooms offer free WiFi and free wired Internet, plus DVD players and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service, and separate bathtubs and showers.
DoubleTree by Hilton Zagreb offers 152 accommodations with DVD players and minibars. 49-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (HRK 120 per day)
  • Valet parking on site (HRK 120 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: HRK 140 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Croatian
  • English
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (4144 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in lobby
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • DVD player
  • Pay movies
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Turndown service

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HRK 189 per accommodation, per stay
Up to 75 lbs
Food and water bowls are available
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: HRK 12

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: HRK 140 per person (approximately)
  • Airport shuttle fee: HRK 190 per vehicle (one-way)
  • Self parking fee: HRK 120 per day
  • Valet parking fee: HRK 120 per day
  • Pet fee: HRK 189 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Zagreb
DoubleTree Hilton Zagreb
DoubleTree Zagreb
Hilton DoubleTree Zagreb
Hilton Zagreb
Zagreb DoubleTree
Zagreb DoubleTree Hilton
Zagreb Hilton
DoubleTree Hilton Zagreb Hotel
DoubleTree by Hilton Zagreb Hotel
DoubleTree by Hilton Zagreb Zagreb
DoubleTree by Hilton Zagreb Hotel Zagreb

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 449 out of 662 reviews
5 - Excellent 68%
Rating 4 - Good. 158 out of 662 reviews
4 - Good 24%
Rating 3 - Okay. 33 out of 662 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 662 reviews
2 - Poor 2%
Rating 1 - Terrible. 10 out of 662 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Great hotel and great service. I would stay here again!
Stayed 1 night in Dec 2020

5/5 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/5 Good

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
No English channels available on the televisions in the hotel rooms. Only one finance channel. CNN, BBC, Aljizeerah, Sky News all not working
Stayed 1 night in Jul 2020

5/5 Excellent

Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and very friendly service! Parking garage on site and easy access to the city center.
Stayed 1 night in Jul 2020