See all properties

The Westin Zagreb

Photo gallery for The Westin Zagreb

Primary image
Indoor pool
View from room
102-cm LCD TV with satellite channels, TV, pay movies
102-cm LCD TV with satellite channels, TV, pay movies

Overview of The Westin Zagreb

The Westin Zagreb

5.0 star property

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Krsnjavoga 1, Zagreb, 10000

Explore the area

  • Popular LocationCroatian National Theatre5 min walk
  • Popular LocationBan Jelacic Square15 min walk
  • Popular LocationCroatian Parliament18 min walk
  • AirportZagreb (ZAG)28 min drive

Choose dates to view prices

About this area

Zagreb

The Westin Zagreb is located in Donji Grad, a neighborhood in Zagreb, and is in a shopping district and near a train station. Strossmayer Promenade and Salata Sport and Recreation Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and King Tomislav Square. Looking to enjoy an event or a game while in town? See what's happening at Drazen Petrovic Basketball Hall or Dom Sportova.
Visit our Zagreb travel guideOpens in a new window
Map

What's nearby

  • Mimara Museum - 3 min walk
  • Museum of Arts and Crafts - 5 min walk
  • Croatian National Theatre - 5 min walk
  • Ban Jelacic Square - 15 min walk
  • Croatian Parliament - 18 min walk

Getting around

  • Zagreb West Station - 12 min walk
  • Zagreb Airport (ZAG) - 27 min drive

Restaurants

  • Restoran I Kavana Muzej - 4 min walk
  • Smokeraj - 5 min walk
  • Godot - 6 min walk
  • Zrno bio bistro - 7 min walk
  • Pithos Zagreb - 7 min walk

About this property

The Westin Zagreb

Luxury Zagreb hotel in Donji Grad, near Museum of Broken Relationships
A full-service spa, a casino, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge.
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Languages spoken

Croatian, English, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (HRK 140 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: HRK 168 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (17222 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 102-cm LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

See similar properties

Zagreb
Zagreb
Donji Grad
Donji Grad
Hotel
Hotel
Business friendly
Business friendly
Guest rating 4+
Guest rating 4+
Free WiFi
Free WiFi
5 star
5 star

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: HRK 75
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from June 6 2022 to June 30 2022 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HRK 200 per pet, per day
Welcoming dogs and cats only
1 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HRK 335.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HRK 168 per person (approximately)
  • Self parking fee: HRK 140 per day (in/out privileges)
  • Pet fee: HRK 200 per pet, per day
  • Early check-in fee: HRK 75 (subject to availability)
  • Late check-out fee: HRK 75 (subject to availability)
  • Rollaway bed fee: HRK 335.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 307 out of 648 reviews
5 - Excellent 47%
Rating 4 - Good. 226 out of 648 reviews
4 - Good 35%
Rating 3 - Okay. 74 out of 648 reviews
3 - Okay 11%
Rating 2 - Poor. 21 out of 648 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 648 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt welcome the moment we arrived. Everything was gorgeous and clean. The view was incredible from our room. Also, the bed was incredibly comfortable. The hotel is close by everything and Zagreb is very walkable. We walked from the train station to the hotel and it was maybe a 15 minute walk? The staff was so helpful and called us a cab for the morning when we departed. We also dined in one of the restaurants and the server was excellent. Highly recommend staying and dining here if you are able!
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
* Some rooms fit the level of the 4 stars hotel, but the rooms on the lower floors do not. * Car entrance gate is the most inconvenient and annoying thing that completely spoils enjoyment of the stay. * Outside parking is a huge opportunity for eco friendly solar panels installation to provide renewable power for air conditioning system, as well as the protection for guests from sun.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent, professional, very helpful and friendly. Room is clean. Hotel would need minor updates
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel room, and view of the city. Easy walk from the train station. Good location for walking all over town. Enjoyed the gym and sauna as well.
Stayed 1 night in Jun 2022

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Not well maintained
Stayed 1 night in May 2022