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The Westin Zagreb

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Indoor pool
102-cm LCD TV with satellite channels, TV, pay movies
View from Room
102-cm LCD TV with satellite channels, TV, pay movies

Overview of The Westin Zagreb

The Westin Zagreb

5 out of 5

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationCroatian National Theatre5 min walk
  • Popular LocationBan Jelacic Square15 min walk
  • Popular LocationCroatian Parliament18 min walk
  • AirportZagreb (ZAG)27 min drive

Choose dates to view prices

About this area

Zagreb

Located in Zagreb, The Westin Zagreb is in the city center and near a train station. Strossmayer Promenade and Salata Sport and Recreation Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Jarun and Botanical Garden. Check out an event or a game at Arena Zagreb, and consider making time for Zagreb Zoo, a top attraction not to be missed.
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Map
Popular Location

What's nearby

  • Mimara Museum - 3 min walk
  • Museum of Arts and Crafts - 5 min walk
  • Croatian National Theatre - 5 min walk
  • Ban Jelacic Square - 15 min walk
  • Croatian Parliament - 18 min walk

Getting around

  • Zagreb Zapadni Station - 13 min walk
  • Zagreb Airport (ZAG) - 27 min drive

Restaurants

  • Godot — 6 min walk
  • Zrno bio bistro — 7 min walk
  • Pithos Zagreb — 7 min walk
  • Magazinska klet — 7 min walk
  • Café u dvorištu — 7 min walk

About this property

The Westin Zagreb

Luxury Zagreb hotel in Donji Grad, near Ban Jelacic Square
A full-service spa, a casino, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include an indoor pool, a fitness center, and a bar/lounge. All 349 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts like premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars, and coffee makers.
The Westin Zagreb offers 349 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (HRK 140 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: HRK 168 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Languages spoken

  • Croatian
  • English
  • Italian

Business services

  • 24-hour business center
  • Conference space (17222 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 102-cm LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Zagreb
Zagreb
Donji Grad
Donji Grad
Pet friendly
Pet friendly
Guest rating 4+
Guest rating 4+
Hotel
Hotel
5 star
5 star
Family friendly
Family friendly
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: HRK 75
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of HRK 200 per pet, per day
Dogs and cats welcome
1 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HRK 250.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12 per person, per night for adults; HRK 6 per night for guests aged 12-17 years old. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: HRK 168 per person (approximately)
  • Self parking fee: HRK 140 per day (in/out privileges)
  • Pet fee: HRK 200 per pet, per day
  • Early check-in fee: HRK 75 (subject to availability)
  • Late check-out fee: HRK 75 (subject to availability)
  • Rollaway bed fee: HRK 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

4.2
Very Good
Rating 5 - Excellent. 234 out of 517 reviews
5 - Excellent 45%
Rating 4 - Good. 190 out of 517 reviews
4 - Good 37%
Rating 3 - Okay. 61 out of 517 reviews
3 - Okay 12%
Rating 2 - Poor. 16 out of 517 reviews
2 - Poor 3%
Rating 1 - Terrible. 16 out of 517 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Zagreb. Rooms have been remodeled with nice bathrooms. Gym and pool area are very busy, but hotel is kept very clean. Hotel staff were friendly and helpful throughout our stay.
Stayed 3 nights in May 2021

5/5 Excellent

Stayed 1 night in Apr 2021

5/5 Excellent

Stayed 1 night in Mar 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and they all know me because i am a frequent guest. Normally they upgrade me but during my last stay they did not.
Stayed 3 nights in Mar 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top personel. The best hotel in this part of the world. Bravoo
Stayed 2 nights in Oct 2020