Zane State College Tours

I would have given this hotel 3 stars but the staff was wonderful, very friendly and helpful so that boosted it to 4 stars. We loved the pub and restaurant, very good food, large selection of bourbon. The servers and bartenders were great. We were here for the Miss Northern Int. Pageant. We enjoyed our stay here very much. Now the bad. This hotel is need of a refresh. The furniture, carpets and fixtures are very worn, scratched and just old. We had an executive studio suite room. When we first turned on the water in the bathroom sink it really smelled bad and it wasn't a sulfur smell. The water coming out of the other sink in the coffee machine area was fine so we ran the water for about 15 minutes and it went away. Lighting in the room was very bad. No light in the bedroom closet. No light in the coffee machine area. They had a Keurig but we bring our own machine. Needed to use a flashlight to see the water measurements. The chest of drawers was in the living room not the bedroom. The toilet seat in our room was very loose and about to fall off. The toilet seats are about the cheapest you can buy and they were throughout the hotel, didn't like them. Our room came with a Jacuzzi tub but it was broken and didn't work.

My name is Taminka Malloy; it was my daughter (Ariana') 21st birthday. We wanted to take a girl's trip to somewhere we could have fun and be safe. I decided to book and nice hotel; that was in a safe location; with security. I looked at the reviews and what others had to say. I was very pleased; I called to ask about the location and what was offered. I was wanting a place that we would be safe and would be able to fun. When I told them it was my daughter's 21st birthday; they were a really big help. When I found out there was a roof top lounge and bar; I knew this was the place for us! I booked immediately. My daughter had never been to one; she's always wanted to go. I wanted her to have the best time but still stay with in my budget. The price was great; along with valet parking, I didn't have to worry about my new truck being broken into or stolen. My daughter was very excited about the room and everything in it! I was excited also; the staff was very nice, kind, and respectable. Our room was on the 7th floor, right below the roof top lounge on the 8th floor. It was clean and no bugs, peeling wallpaper, mold smell, dirty sheets, or unsavory things we've seen in the past. Our experience at the roof top lounge was excellent! We didn't have a reservation, and it was packed. We didn't mind because the atmosphere was great; no fighting, arguing, too loud music, or sloppy drunks. We had comped drinks and the food was GREAT! The wait staff was nice and helpful with the menu. ; )

Great hotel and staff.