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Hotel Helvetia

Photo gallery for Hotel Helvetia

Property entrance
In-room safe, blackout drapes, free WiFi, bed sheets
Free daily buffet breakfast

Overview of Hotel Helvetia

Hotel Helvetia

2.0 star property
Skiing and dining in the mountains near Zermatt–Sunnegga Funicular
7.4 out of 10 Good
7.4/10 Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Bar
  • Housekeeping
  • 24/7 front desk
Bahnhofstrasse 72, Zermatt, VS, 3920

Explore the area

  • Popular LocationMatterhorn glacier paradise1 min walk
  • Popular LocationMatterhorn Museum1 min walk
  • Popular LocationZermatt-Furi Gondola9 min walk
  • AirportSion (SIR)75 min drive

Room options

About this area


Hotel Helvetia is located in Zermatt City Centre, a neighborhood in Zermatt, and is in the entertainment district and near a train station. Zermatt-Furi Gondola and Zermatt–Sunnegga Funicular are worth checking out if an activity is on the agenda. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding. Guests appreciate the hotel's central location.

What's nearby

  • Matterhorn glacier paradise - 1 min walk
  • Matterhorn Museum - 1 min walk
  • Mountaineers Cemetery - 2 min walk
  • Zermatt–Sunnegga Funicular - 8 min walk
  • Zermatt-Furi Gondola - 9 min walk

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive


  • Brown Cow - pub - 1 min walk
  • Walliserkanne Zermatt - 2 min walk
  • Elsie's Bar - 1 min walk
  • Pizzeria Ristorante Molino Seilerhaus - 1 min walk
  • Little Bar, Schwander Kirsten - 2 min walk

About this property

Hotel Helvetia

Hotel located in Zermatt City Centre
Located close to Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, Hotel Helvetia provides a free breakfast buffet, a grocery/convenience store, and shopping on site. Hit the slopes at this hotel offering a ski shuttle, ski equipment rentals, and ski lessons. The onsite restaurant, Restaurant Helvetia, features Thai cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • A front-desk safe, smoke-free premises, and multilingual staff
  • A 24-hour front desk, a gift shop, and ATM/banking services
  • Guest reviews say good things about the breakfast, central location, and helpful staff
Room features
All 14 rooms include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping


English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Family friendly

  • Grocery/convenience store


  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff


  • In the mountains


  • No elevator


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels


  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle


  • Heating
  • Safe

Similar properties



Check-in from 2:00 PM - midnight
Minimum check-in age: 16


Check-out before 10:30 AM

Special check-in instructions

Guests will receive key retrieval information
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval


No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helvetia?

As of Jun 8, 2023, prices found for a 1-night stay for 2 adults at Hotel Helvetia on Jul 2, 2023 start from $135.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in is from 2:00 PM - midnight.

What time is check-out at Hotel Helvetia?

Check-out is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.




Rating 10 - Excellent. 112 out of 560 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 239 out of 560 reviews" "
" "8 - Good 43%
Rating 6 - Okay. 149 out of 560 reviews" "
" "6 - Okay 27%
Rating 4 - Poor. 40 out of 560 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 20 out of 560 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




2/10 Terrible


Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent


Stayed 1 night in Mar 2023

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location in the middle of town
Stayed 1 night in Mar 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2023

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!
Stayed 4 nights in Feb 2023

10/10 Excellent

Chee Kiong

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Value for Money in Zermatt
Friendly lady boss reception and housekeeping. Clean pillows and bed linens. Good water pressure with warm water for showing. WiFi working well. Hotel is a little old and dated and in need of some maintenance but otherwise we had a comfortable stay and it was value for money.
Stayed 2 nights in Feb 2023

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serve with the basic needs to stay overnight
Hotel staff are the same as those at the Italian restaurant downstairs where I checked in. Breakfast is simple and delicious. Room got refreshed daily, very cozy to hang out but basic.
Stayed 5 nights in Feb 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness
Room was a fourth floor walk up. Nice view from the room. Lots of noise late into the night from restaurants and foot traffic. It’s difficult to find the entrance.
Stayed 1 night in Feb 2023

6/10 Okay


Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
This hotel was super convenient for staying in Zermatt and makes it very easy to go skiing! The breakfast included was also very nice and the staff was kind. That said, the area is very loud at night (club/loud music) which made it quite difficult to sleep. It definitely helps you stay in Zermatt on a tighter budget, but would recommend investing in some strong earplugs.
Stayed 4 nights in Jan 2023

8/10 Good


General hotel information

Reasons to Book
Comfortable Beds & Nice Bathroom
Star Rating
Nearest Airport
Geneva (GVA-Cointrin Intl.)
Bahnhofstrasse 72, Zermatt, VS