"From the check-in to the checkout, the hotel staff and the services were amazing.
I have to mention that one staff member and her name is Özlem has passed all our expectations.
She treated us like a family, she went far and beyond her responsibilities and took care of my elderly father who had some health troubles.
Thank you Özlem and Uranus team from the bottom of my heart.
I strongly recommend this hotel and I will only stay here for my next Istanbul visit.
"