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Overview of Hyatt Regency Hengqin

Photo gallery

Featured Image
Indoor pool, seasonal outdoor pool
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished
Minibar, in-room safe, individually decorated, individually furnished

Hyatt Regency Hengqin

4.7/5 Exceptional

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationNew Yuan Ming Palace4 min drive
    Popular LocationLuis de Camoes Garden and Grotto9 min drive
    Popular LocationPortas do Cerco18 min drive
    AirportZhuhai (ZUH-Sanzao Intl.)42 min drive

Choose dates to view prices

  • 2 Twin Beds Club Access

    Room amenities

    • Sleeps 4
    • 2 Twin Beds
    More details
  • 1 King Bed Premium

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Premium Suite, 1 King Bed

    Room amenities

    • 1647 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • 1 King Bed

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • 2 Twin Beds Premium

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More details
  • 2 Twin Beds

    Room amenities

    • 431 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Club Room, 2 Twin Beds (Club Room)

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Club Room, 1 King Bed (Club Room)

    Room amenities

    • 646 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Regency, Suite, 1 King Bed

    Room amenities

    • 861 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • 1 King Bed Deluxe

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • 1 King Bed Club Access

    Room amenities

    • Sleeps 4
    • 1 King Bed
    More details
  • Regency, Executive Suite, 1 King Bed

    Room amenities

    • 1367 sq ft
    • Sleeps 4
    • 1 King Bed
    More details

About this area

Zhuhai

Located in Zhuhai, Hyatt Regency Hengqin is near theme parks. A-Ma Temple is a notable landmark and some of the area's popular attractions include Chimelong Ocean Kingdom and Macau Fisherman's Wharf. Looking to enjoy an event or a game? See what's going on at Macau Jockey Club or Cotai Arena.
Popular Location

What's nearby

  • New Yuan Ming Palace - 4 min drive
  • St. Anthony's Church - 9 min drive
  • Luis de Camoes Garden and Grotto - 9 min drive
  • Na Tcha Temple - 10 min drive
  • Portas do Cerco - 18 min drive

Getting around

  • AirportZhuhai (ZUH-Sanzao Intl.) - 42 min drive

Restaurants

  • Azur Restaurant — 4 min drive
  • Portofino Ristorante Italiano — 4 min drive
  • 何伯扒房廚房 Churrasqueira de Tio Ho — 7 min drive
  • Cafe Voyage — 7 min drive
  • Huichang Hotel — 8 min drive
View in a map

About this property

Hyatt Regency Hengqin

Zhuhai hotel in Xiangzhou District with 6 restaurants and indoor pool
6 restaurants, an indoor pool, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, massage/treatment rooms, and a seasonal outdoor pool. All rooms are soundproofed and offer minibars and free bottled water. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches like bathrobes and slippers.
Hyatt Regency Hengqin offers 493 air-conditioned accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. 65-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
An indoor pool and a seasonal outdoor pool are on site.
Guests can pamper themselves by indulging in the onsite spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: CNY 196 per person
  • 6 restaurants and 1 coffee shop/café
  • 1 bar

Things to do

  • Indoor pool
  • Seasonal outdoor pool
  • Shopping mall
  • Spa services

Family friendly

  • Dry cleaning service
  • Indoor pool
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Lockers available

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • Chinese
  • English

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 65-inch LED TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
The check-in location differs from the property location; to check in, go to 行政楼层
Front desk staff will greet guests on arrival
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hyatt Regency Hengqin Hotel
Hyatt Regency Hengqin Zhuhai
Hyatt Regency Hengqin Hotel Zhuhai

Frequently asked questions

Can I cancel my reservation for free at Hyatt Regency Hengqin and receive a full refund?
Yes, Hyatt Regency Hengqin offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Hengqin cancellation policy on our site for more details about any exclusions or requirements.
Does Hyatt Regency Hengqin have a pool?
Yes, this property has an indoor pool and a seasonal outdoor pool.
Is Hyatt Regency Hengqin pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hyatt Regency Hengqin?
Self parking is free at this property.
What time is check-in at Hyatt Regency Hengqin?
Check-in is from 2:00 PM - anytime.
What time is check-out at Hyatt Regency Hengqin?
Check-out is at noon.
Where is Hyatt Regency Hengqin located?
Located in Xiangzhou District, this spa hotel is 2.5 mi (4.1 km) from New Yuan Ming Palace and within 6 mi (10 km) of Ruins of St. Paul's Cathedral and Senado Square. A-Ma Temple and Macau Ferry Terminal are also within 6 mi (10 km).
4.7
Exceptional
Rating 5 - Excellent. 5 out of 7 reviews
5 - Excellent 71%
Rating 4 - Good. 2 out of 7 reviews
4 - Good 29%
Rating 3 - Okay. 0 out of 7 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 7 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 7 reviews
1 - Terrible 0%

4.4/5

Cleanliness

4.6/5

Staff & service

0.0/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hardware, kids friendly, great spa.
The stay in general was great, as the hotel was new, clean and kid friendly. They have a kids area where we paid a small fees and our kids learnt how to paint and made some cookies. All the staff were friendly and well trained. My wife and I went to the SPA and it was a delightful experience. We were met by Ms Sammi Wang, the SPA manager and she were able to provide a delightful experience for us, especially during CNY where the bookings were full. A big Thank You to her. The housekeeping team on our floor (18th) was also surprisingly proactive in terms of asking if we need help / supplies during our stay. We met different members and one of them was the supervisor and they were all friendly and welcoming. The only downside was our checkin experience as we waited over 1 hour to get our room due to CNY velocity. We went with another family and while we got our room around 3pm (as expected during peak period), they did not get their room till 6pm and we needed to rearrange our evening plan. Furthermore, when we asked for extra blankets, the front desk said they run out! It was a bit disappointing. In summary, we will avoid going during peak times until the hotel has more experience running during peak periods.
Stayed 3 nights in Feb 2021

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff , excellent service
Stayed 1 night in Sep 2020

4/5 Good

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
愉快的住宿體驗
房間㓗淨漂亮,服務滿意、自助餐食物豐富新鮮,總體是次住宿體驗非常滿意。
Stayed 1 night in Dec 2020

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