“Reserved a double queen room but only had 2 bath towels. Requested 2 bath towels and 2 pillows at front desk. Was obliged by housekeeping but front desk person made sure to add it to my room notes. Bathroom fan didn’t work. Sink clogged and didn’t drain. Very poor lighting in room. Loud talkers on floor all night and slamming room doors at 5am.”
“Hotel and outside property looks a little tired. Staff were very friendly and helpful. Hot breakfast was surprisingly good - real scrambled eggs with real cheese. Two negatives for us. We were given a handicap room for some reason and the bathroom felt like we were in a nursing home. The shower was hard to work when you are standing and not sitting. Nothing the hotel can do about the other negative which is the sound of trains very close by. All night every two hours and woke us up each time. ……