哈尔滨 3 星级酒店, $19 起

“很乾淨，早餐好吃，但是就是房間有點小”

“房間整體還不錯，設施設備都很新，以設備來說算是相當完善。 房間網路也還不錯，有自動窗簾和升降桌，衛浴設備也都還不錯。 旁邊就有商店，晚上有大排檔，整體來說位置也還不錯。 但服務人員處理事件的能力有待加強，住的是近吸煙樓層，連三天聞到煙味，且實際看到人在抽煙，向前台反應之後前台表示也只能勸阻，那不確定為什麼要叫做進吸煙樓層？ 一直到最後一天飯店才提問說要不要換房間，但是都最後一天也聞到煙味人也不見了，實在也沒有這個必要性，只能說對於處理事情的能力經驗不足，且應該制定既然是禁吸煙樓層，就應該好好處理事情，而不是只能勸阻，這樣嚴重影響當初選擇禁煙樓層的其他客戶的住宿品質。”

“酒店非常的新，住的非常舒适，早餐用餐环境不错，还有会员专享座位及食品。难怪是最大的智选假日酒店，总的来说住的很满意”

“Even though I did my reservation in advance, they didn't have a room available upon my arrival. The person in charged walked me two blocks away to a building with rooms. The building was dirty and smeelly. No signs, no security regulations, elevators malfunctioning, everyone smoking all over the places, walls filtty and dirty. The room too smelly. It was too cold, that was the only reason I ended up staying. Didn't feel leaving the place to try to find another hotel. Breakfast was delivered in……

“溫暖但陳舊，牆壁太薄很應聲，太吵了，即使掛了打掃牌亦不打掃，打掃了亦沒換毛巾，連廁缸也沒有清洗，清潔人員亦態度不好”