“Great Hotel with a spa the rooms were clean and the staff very helpful. We visited just before the summer holidays so the hotel was very quiet.
The hotel could do with a refurbishment but apart from that we enjoyed our stay.”
“It was probably the nicest hotel in Amelie-les-bains, which has few operating hotels and not an especially beautiful small town in the Pyrenees. The town is full of retirees and supports elderly French people there to take the cure in the Roman baths. We appreciated the AC and the bike room at the Castel hotel. Most people stay for one night en route to another place. We stayed for 4 days using it as a base for a cycling holiday. The housekeeping is done only once a week in the rooms, and the……
“Awful. I stayed at Apart-Hôtel Le Pic de l’Ours and had a very frustrating experience.
The hotel advertises WiFi, but in reality it only works in a small part of the building. As I was there for work, this made my stay unworkable. I contacted reception to explain I needed to leave early, but received no response. When I finally spoke to someone (reception is rarely staffed), a refund was refused despite the misleading information.
The accommodation itself felt tired, with noticeable noise from……