“The property is very specious and in nature. Staff were really helpful and courteous. Food was amazing. It gives you a royal feel and the sense of TAJ.”
“It’s a massive hotel in a fabulous location close to great tourist attractions. Breakfast was great, mostly . The problem I faced was while booking my airport pickup. The guest service executive answering my call promised to call back after speaking with the hotel cab service. She never did my booking and simply forgot. That was a shocker!”
“The hotel is a bit "faded" but the staff were very kind. They did not speak English and I did not speak Hindi or Gujarati, so it was hard to communicate. I relied on other visitors who helped. Local food is excellent but it would help to have menus with pictures or descriptions of dishes if you intend to serve foreigners. It would help to make suggestions for standard meals such as breakfast, lunch and dinner, also to sell basics at reception such as water or soft drinks. ”
“Room was too small..Bathroom is dirty state..bedsheets dirry. Pillows cases ripped. Towels were roughand jad stains..water goes all over the floor after having shower..can slip easily. Cupboards were dirty .Safe was not working..i queried but staff didnt care to sort it out. Reception check in
took ages and staff no greeting with curtesy. Breakfast was limited and not tempting atall. I wouldn't recommend this hotel to any of my friends or family. Hygiene and safety not been considered. ”