“First of all the room was freezing and the little heater was not adequate. There was no heat whatsoever in the bathroom and cold air was coming in around the windows. The worst thing was that the curtain on the sliding door (main entrance to the room) would not close the whole way so there was an 18 inch gap for anybody walking by to look into our room. Not okay. The only good part was the shower had HOT water and the towels were surprisingly soft.”