“it was a very irresponsible service, where I made the booking on 27th October for 11th December, 45 days prior (booking confirmation 133489232195). Since their Head Office didn't forward the booking details to the site. They refused to accept my booking, since they have over sold the rooms.
After showing the evidences, they were trying to offer us a horrible location as an alternative and argued with me that the Credit Card payment was not made by them, whereas it was debited in October……
“Amazing property. Beautiful location. Well maintained and situated perfectly to take advantage of the natural surroundings. Rooms clean, comfortable, and thoughtfully stocked including umbrellas mounted outside the door.”
“This could be something so special. The location itself is amazing and the accommodation for ‘camping’ is incredible.
The service wasn’t great however. As kind as everyone was the timings were very off. Being told we needed to be ready for breakfast at 8 and not being served till 9.30. The same for dinner.
We also told them we needed to leave on the final day at 7.30 so wanted breakfast at 7. We arrived at the breakfast tent at 7 and no one was there.
Unfortunately it was the same for the……