“it was a very irresponsible service, where I made the booking on 27th October for 11th December, 45 days prior (booking confirmation 133489232195). Since their Head Office didn't forward the booking details to the site. They refused to accept my booking, since they have over sold the rooms.
After showing the evidences, they were trying to offer us a horrible location as an alternative and argued with me that the Credit Card payment was not made by them, whereas it was debited in October……
“Amazing property. Beautiful location. Well maintained and situated perfectly to take advantage of the natural surroundings. Rooms clean, comfortable, and thoughtfully stocked including umbrellas mounted outside the door.”
“Wir sind mehr als begeistert. Das Hotel hat unsere Erwartungen übertroffen. Die Aussicht ist einmalig, es ist wirklich wunderschön dort. Aber wirklich besonderes haben es die Menschen gemacht die dort arbeiten. Wir haben uns von Sekunde eins sehr wohlgefühlt. Sampath ist so ein toller Mensch, er hat immer ein Lachen im Gesicht, kümmert sich fantastisch um seine Gäste und hat immer alles möglich gemacht für uns. Das Essen ist ebenfalls sehr lecker und die Zimmer sind ein Traum. Es ist mit Liebe……
“This could be something so special. The location itself is amazing and the accommodation for ‘camping’ is incredible.
The service wasn’t great however. As kind as everyone was the timings were very off. Being told we needed to be ready for breakfast at 8 and not being served till 9.30. The same for dinner.
We also told them we needed to leave on the final day at 7.30 so wanted breakfast at 7. We arrived at the breakfast tent at 7 and no one was there.
Unfortunately it was the same for the……
“The property is remote and beautifully removed from all noise and light pollution. The staff are well trained and a pleasure to interact with as they are helpful and kind. I highly recommend this location for the discerning traveler who is not intimidated by remote locations and rough terrain in accessing the property. ”
“Incredible place, accomodation is luxury, views are breathtaking, staff are lovely. If I went again I wouldnt take the half board option and order off the menu as the food and options were better and not particularly expensive. ”
“The bungalow which we stayed for our holiday is only six rooms. The butler and the staff provide excellent services which many luxury hotels can not do. Staying in this property, your butler has already arranged everything and you do not think about anything about your stay. What you need to do is to tell your butler what you want and he will serve you or give advice to you. Highly recommend to anyone who will visit the same place. The experience is worth your payment.”
“The environment was calm and inviting, creating an oasis of tranquility. Our rooms were impeccably maintained, featuring comfortable furnishings and peaceful decor that enhanced our stay. The staff were not only helpful but also attentive, going above and beyond to ensure we had everything we needed. Every meal was a culinary delight, showcasing a variety of flavors and fresh ingredients that left us eager for the next dining experience. Overall, we truly cherished our time there, filled with……