“I had booked this hotel, over the internet 2 days before we were to go and stay there and had received confirmation that it was accepted and paid for. However, when we finally got there we were told there was no booking and we would have to pay again!!!!!!! I showed them the confirmation number but they did not believe me and were very rude. Consequently we did not stay there and we had to get a taxi to another hotel. Would not recommend this place at all.”
“The whole place was incredible - a boutique oasis. All staff were super helpful - nothing was too much trouble. Breakfast is provided, but also evening meals cooked to order (for extra cost). Bed sooooooooo comfy. ”
“La réceptionniste devait venir me réveiller à 3h30 et commander un taxi comme elle l'avait proposé mais elle n'a rien fait et j'ai dû me débrouiller tout seul dans la rue pour trouver un taxi qui m'emmène à l'aéroport. De plus un bruit infernal dans la rue face à la chambre, impossible de dormir.
D'autre part il y a 2 hôtels Carmel à Abidjan, vous devriez le préciser, le taxi m'a emmené au mauvais hôtel, j'ai dû traverser la ville deux fois aux heures de pointe dans les embouteillages.
Très……