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"Excellent service for check-in and breakfast. Supremely comfortable Executive room and bed/sleep. Awful morning coffee (Machine) with one machine broken the other gave up for a while. Please go back to serving pots of coffee to the table please. Spoils what is my go to hotel in Cambridge."

"Lovely room looking out over the adjacent park"

"Liked it"

"The property and staff were amazing. The beds were super comfortable and the shower sublime. I would highly recommend."

"Room was clean, check in and everything was good. Breakfast was brilliant. We stayed only over one night as we were attending wedding close by. "

"Very friendly evening meals were nice Staff very courteous and polite"

"Very attentive front desk staff that ensured our stay was comfortable and had arranged our taxi back to the train station. I also appreciated the laundry facilities that were free of charge!"

"Beautiful new property in an excellent location. Very clean and stylish. Restaurant and snack store on property. Highly recommend. "

"Reception The staff on reception went out of their way to make our stay exceptional. We travelled to Braintree to celebrate my 80th birthday as our family is somewhat scattered, with our eldest daughter living in Braintree. We had booked 3 rooms and the wonderful reception staff allowed my daughter access to each room to leave special gifts for us and balloons in my room. There was even a birthday card and prosecco from the hotel. Breakfast was delicious and plentiful, with vegetarian sausages for one of my family. In all, nothing was too much trouble. We were able to order taxi's from the hotel to the venue and the bar was open for a nightcap on our return. A huge thank you to all at the Holiday Inn Express Braintree for helping make my birthday so memorable. "