“We arrived at 2:00 PM, and check-in wasn't until 3:00 PM, but we were kept waiting because there was apparently some confusion involving other people who had made the same reservation for the house. After waiting about an hour, we were told it would be available but that we had to wait longer because it wasn't ready yet. The property looks very different from the photos we saw online; it is in need of maintenance. The house looked dirty, the living room furniture was in very poor condition……
“We arrived at 2:00 PM, and check-in wasn't until 3:00 PM, but we were kept waiting because there was apparently some confusion involving other people who had made the same reservation for the house. After waiting about an hour, we were told it would be available but that we had to wait longer because it wasn't ready yet. The property looks very different from the photos we saw online; it is in need of maintenance. The house looked dirty, the living room furniture was in very poor condition……
Delis