Chapala Residences

"Nice property"

"This hotel is better in person! We enjoyed swimming laps in the pool and relaxing in the hammock on the roof which was a magical place to watch the sun rise over the town and Lake Chapala. The room was clean, bed very comfortable. Only wished they had coffee in the room. They did allow us an early check in which we greatly appreciated! Check in info ended up in my spam so be sure to check that if you haven’t heard from them after booking."

"Beautiful "

"I do not change nothing i just said everithing is wonderful"

"Staff"

"Un poco de mayor cuidado en la limpieza de las habitaciones, dentro del closes estaba una cucaracha muerta (de las grandes). Tener mayor atención al servicio, ya que varias ocasiones en el Maria Bonita Bar dejaron sin atendernos, era complicado encontrar al mesero. Hasta un destapador les faltaba."

" The room was okay, swimming pool was okay "

"Simply the best if you want to be in the center of everything and not break the bank. Excellent customer service from everyone. The breakfast options was my favorite. Highly recommend."

"The property has pleasant gardens and great potential, but several operational areas need improvement. Issues included voltage problems, insufficient air conditioning, no properly installed in-room safe, and two occasions without electricity and water. Some staff members were kind, but the property needs stronger operational standards and better basic hospitality to match its potential."