Chinatown Vacations

Nice family place with excellent included breakfast options

We enjoyed our three nights stay here. The place is beautiful, surrounded of nature and wildlife. Food was delicious though kind of expensive for locals. I want to let know that staff magnificent service made our stay a WOW experience.

Note that flight paths go over the hotel. About five times a day but the important thing being that two of these are at six in the morning which means you're unlikely to sleep later if you're a light sleeper! The property has a nice trek locally. Waterfall five is the only one worth visiting though! The ping pong table was out of action while we were there which was disappointing. We were able to book a volcano tour via the hotel. The driver Luis was great and very friendly. He gave us plenty of information which made us enjoy the tour even more! Restaurant food was good. Good variety but would have been good to have more options locally or cheaper travel to/from town.

This lodge and spa is located in a valley between two mountain ranges at about 5000 feet (compared to Monte Verde 4300 feet) and is considered to be within the range of cloud forest. When we arrived, we were checked in and the host was very nice but failed to give us clear information of how to navigate the privately owned cloud forest with very hilly resort location and four water falls all within the property. Even though we mentioned that my wife is just recovering from knee surgery he completely ignored the fact. It was very cloudy and misty, and we wanted to finish the waterfall trail that evening. There are no clearly marked trail makers, nor the maps given were accurate. Maps were schematic and could not be relied upon for trekking. When my wife and I followed the trail, we reached a fork and had to decide to take either the mystery trail or melody trail. The map or the board showed no information on the level of difficulty. Our check in host just mentioned that they were both in a loop. We took the melody trail which turned out to be a big mistake and we struggled a lot in the hiking. This could have been easily avoided by any indication of difficulty levels by the guide, signboard, or the map. In any case, we made it. The waterfall was just OK, luckily while returning we took the mystery trail which was much easier and well paved though at some forks there were no sign. I do wish the property will improve so the visit will be much better for others in future.

Stayed at this property in April for 3 nights. No complaints about the property other than the electricity going out for the morning of one of the days we were there in our building - seemed to be only our building after seeing air conditioners running on others. What we were not happy about is the fact that when we booked, we booked one room with four people, before arriving. We then decided to book a second room before arriving, and added one person, for a total of five people. We tried to move one of the four people from room one to the second room because it reduces the extra person fee of $40.00 per night, and bc the cost of the second room included two people even though the reservation had only one adult. At check in we were assured this was fine, and the hotel would take care of it, and the forms were executed with 3 people in one room and two in another. At check out the hotel charged us the $120 and had since refused to refund the money.