Cosecha Aruban Craft Design & Heritage Tours

I like everything and specially water is clean and beach is clean.

Overall, my stay at the Hotel Riu Palace Antillas was mediocre, I guess my expectations were slightly higher, for Riu. As for the staff, they were fantastic in trying to accommodate everything that they possibly could under the circumstances.. Off the bat, i was greeted into a room with a single bed, whereas i had booked a room with 2 beds instead. When the issue was confronted, I was told, it was based off availability, even though I had “reserved”, a 2 bed room. So, first night for me, couch it was. At first i thought i lucked out being on the 18th floor but little did i know i’d be wasting 20mins just to go get my towel card from the room. Seeing only 2 or 3 out of the 5 elevators working was a bit of a letdown. As for the restaurants, unfortunately I wasn’t able to experience them all but for the ones I was lucky to, they were great. I feel as though the first come first serve policy didn’t work out too well, at least in my case. Actual reservations would work much better and provide the opportunity for everyone looking to dine at a restaurant instead of the buffet as their last resort. It would also avoid the need to race down just to “reserve a spot” in advance. Lastly, I was also a bit surprised to find out that their late night snacks mainly consisted of cold cuts, not that i’m expecting 5 star dishes but at the very least could offer some pizza or burgers.. Overall, still enjoyed my stay and had a great time. Thanks to the staff for creating a friendly

Great food all around and staff were generally friendly. The beach is beautiful and staff are typically attentive. An entire building was shut down and under renovation, with periodic jackhammering, sawing and other related noise right beside the main pool. There was dust and debris as well. We weren’t made aware of these renovations until it was too late to make alternative arrangements. Additionally, the resort is very dated and rooms are full of condensation, which makes tile slippery. Wait times at Milano’s restaurant were unacceptable. We arrived 15 minutes after doors opened (first come first serve) and were made to wait nearly 2 hours. I don’t think I’d come back for what we were charged.