“My husband and I booked a room through expedia. When we arrived at the hotel to check-in, the lady at the front desk, she notified us that since we were local, they could not accommodate us. I understand that it is policy, but it is very frustrating. You never know what someone is going through. We are in a very tough situation right now, but there are tons of people who need accommodations for things such as house fires or other natural disasters. We were then told we should have a full refund……
“The motel is old so its not perfect. It was just what we needed. The bed was firm and the air conditioner worked great! The staff was very nice and accommodating.”