Holiday Inn Cuernavaca by IHG

Property class: 3.5

Choose dates to view prices

You can look forward to a poolside bar, a terrace, and a playground at Holiday Inn Cuernavaca by IHG. The on-site restaurant, Las Cascadas, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed

A digital lock with a keypad and a display showing '8888'.

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(12 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A living room with a blue sofa, a patterned armchair, and a black coffee table.

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a bed, a desk with a chair, a television, and a window with a view of greenery.

Standard Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

A small room with a wooden table and two chairs, a window with a view of greenery, a radiator, and a small table with a kettle and cups.

Standard Room, 1 King Bed, Pool View

8.6 out of 10
Excellent
(8 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

A hotel room with a wooden table and chairs, a small sofa with a pillow, a dresser, and a flat-screen TV mounted on the wall.

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(9 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a wooden desk, a black office chair, a desk lamp, a telephone, and a mirror on the wall.

Suite, 1 King Bed with Sofa bed

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

A modern bathroom with a large bathtub, a window with a cityscape view, and a shelf with toiletries.

Suite, 1 Bedroom

  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables, a nightstand, a framed picture on the wall, and a door.

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a television, and a dresser.

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(23 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a desk with a lamp, a painting, and a view of palm trees through the window.

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

A bathroom with a toilet, a shower with a glass door, and two rolls of toilet paper on the wall.

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

A hotel room with a bed, a desk with a chair, a television, and a window with a view of greenery.

Standard Room, 1 King Bed, Ground Floor

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Cuernavaca, Holiday Inn Cuernavaca by IHG is in the city center. Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Borda Gardens are local attractions and those in the mood for shopping can visit Artisanal Market and Forum Cuernavaca. Ready for a night out? Consider Vista Luna and Quinta Puerta de Agua. Visit our Cuernavaca travel guide
Map
Blvd. Diaz Ordaz 86 Col. Acapanzingo, Cuernavaca, MOR, 62440

What's nearby

  • A historic stone building with arched entrances and a large flag.
    Cuauhnahuac Regional Museum
    12 min drive - 2.1 miles
  • Ethnobotanical Garden and Museum of Traditional and Herbal Medicine
    8 min walk - 0.5 miles
  • Idilio Hacienda Club
    17 min walk - 0.9 miles
  • Juan Soriano Museum
    12 min drive - 2.1 miles
  • Plaza de Armas
    12 min drive - 2.1 miles

Getting around

  • Benito Juarez International Airport (MEX)
    100 min drive

Restaurants

  • Gusto Cuernavaca Hotel&Restaurante
    10 min walk
  • Carnes Al Carbon El Rey De Reyes
    5 min walk
  • Don Atilio
    5 min walk
  • Solariega
    8 min walk
  • Don Crudo
    2 min walk

About this property

Holiday Inn Cuernavaca by IHG

  • Hotel near Cuernavaca Cathedral
  • A poolside bar, a terrace, and a playground are just a few of the amenities provided at Holiday Inn Cuernavaca by IHG. The on-site restaurant, Las Cascadas, offers breakfast, brunch, lunch, dinner, and garden views. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • 2 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
    • Free self parking and valet parking
    • Buffet breakfast (surcharge), a front-desk safe, and meeting rooms
    • Free newspapers, smoke-free premises, and laundry services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 120 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like air conditioning and separate sitting areas.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Separate sitting areas, coffee/tea makers, and daily housekeeping

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  • Breakfast included
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,001 reviews
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Total with taxes and fees
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Frequently asked questions

Does Holiday Inn Cuernavaca by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Holiday Inn Cuernavaca by IHG?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Cuernavaca by IHG on Oct 26, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Cuernavaca by IHG pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of MXN 982.5 per pet, per night. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Holiday Inn Cuernavaca by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Cuernavaca by IHG?

Check-out is at noon.

Where is Holiday Inn Cuernavaca by IHG located?

Located in Acapantzingo, this hotel is within 1 mi (2 km) of Ethnobotanical Garden and Museum of Traditional and Herbal Medicine and Chapultepec Ecological Park. Cuernavaca Golf Club and Plaza de Armas are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Cuernavaca by IHG Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 552 out of 1003 reviews
Rating 8 - Good. 306 out of 1003 reviews
Rating 6 - Okay. 75 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff , excellent service
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were spacious and perfect with the AC and amenities.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good buffete breakfast. Good service.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with spacious gardens, restaurant, bar, two swimming pools and a gym. Also, (although we did not use it) ample parking space on the back. There are paintings and statues scattered around the hotel, so it is nice to walk around. My wife and I stayed at suite 627 for a week, the room was divided by the bathroom sink, with the first half having a desk with two seats and a jacuzzi. The second half had the bed, closet, small table with mini sofas, closet and the big (60 or 65 inch) TV. The main problem was that I could not work at the desk, as the AC was only active on the bed’s side. The other issue is that the windows could not be opened, so the only air circulation came from the two doors. I think someone decided to paint in the corridor, so there was no way of getting the smell out. There was an annoying sound from a machine (probably a cistern pump) that was annoying and very loud. Not all the time, but on and off day and night. The bed was comfortable and there were good pillows. The cleaning staff were very friendly and efficient. Pamela was asked to return after I finished working and she accommodated her schedule accordingly. I worked during the whole stay and did not have any issues with the wi-fi connection. The hotel’s front desk staff were friendly & helpful (especially Aaron), The back pool was very pleasant and had a great jacuzzi. The small gym had efficient workout machines, but the TV did not work. Small details would still return.
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and attentive, the hotel is very clean and safe. Thank you for all your attention
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and cleanliness.

A very American style hotel with equal ammenities. Very clean, excellent maid service, comfy beds and super clean sheets and covers. Food was also good and sevice also. Would highly recommend it!
Stayed 7 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want a nice place, friendly staff, and overall comfort, then this is the place for you. All of the staff is extremely helpful and friendly especially for those who don’t speak Spanish. Oh and it’s also pet friendly so make sure you bring your 4 legged friends.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifu hotel. Very nice stay.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Todo excelente.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel to spend the weekend
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Great placec
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a relaxed weekend
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very Nice and clean and accesible !!!
Stayed 2 nights in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated policies, CERO interest in help their customers
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelentes
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sss
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness
.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and inexpensive- air conditioning is not great . But otherwise nice hotel
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
K
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The gym is not good. Most of the machines do not work.
Stayed 4 nights in Aug 2025