9/10 Wonderful! (213 reviews)
Disappointing Stay – Below Expectations
I booked the Blue George Suite at Red George Inn and Suites through Hotels.com for two nights, from October 22 to October 24.
The check-in process was inconvenient and confusing. The listing indicated that the property had a front desk, but upon arrival, there was no hotel sign, no front desk, and no advance check-in instructions. I had to call the phone number posted at the entrance and wait for a message explaining how to access the room through a lockbox.
The room was not properly cleaned. The toilet had been left unflushed, a sewer-like odor persisted in the bathroom throughout my stay, and the towels smelled unclean. I also experienced noise from people walking upstairs late at night, and the bed was uncomfortable.
Overall, the quality of the room and the level of service fell short of what I expected for the price. The Blue George Suite needs better cleaning and maintenance. Based on my experience, I was disappointed and believe the accommodation could be significantly improved. Unfortunately, my stay did not reflect the positive reviews I had read before booking.
Reviewed on Oct 24, 2026